Betteridge Sales Professional

The Watches of Switzerland Group; Greenwich (CT); On-site; USD 35,000 - 55,000; Full time

Job summary

The Watches of Switzerland Group in Greenwich, CT is seeking a Sales Professional focused on delivering memorable service for timepieces and jewelry. You will listen to clients, build relationships, and present products with storytelling and expertise to anticipate their needs.

Responsibilities include developing a client base via the CRM, maintaining brand knowledge, organizing showroom displays, and handling client requests with professionalism and integrity during showroom hours, including

Qualifications

• High School Diploma required.
• Minimum 1 year of retail sales experience.
• Strong storytelling and client service skills.
• Excellent interpersonal and communication abilities; team player.
• Ability to multitask in a fast-paced showroom environment.
• Knowledge of timepieces or jewelry a plus.

Responsibilities

• Confidently present products to clients with storytelling and technical detail.
• Build, maintain and develop a clientele using the company CRM.
• Develop and maintain product knowledge on brands and pieces carried in the showroom.
• Maintain professional attitude and integrity in all interactions.
• Organize merchandise and showroom displays to optimize sales.
• Support client experience within showroom hospitality guidelines.
• Handle client repairs intake when required.
• Perform duties assigned by management.

Skills

Storytelling

Timepieces Passion

Client Service

Interpersonal Skills

Teamwork

Multitasking

Fast-paced Environment

CRM Platform

Education

High School Diploma

Tools

CRM platform

Job description

The Sales Professional makes the client's needs their primary focus. They strive to establish client relationships, listening to clients to anticipate their needs and take personal responsibility for the client's requests. The Sales Professional is very knowledgeable about Company merchandise and remains continuously up to date as new products are introduced The Sales Professional strives to create a good impression and delivers memorable service to clients, exhibiting a passion for timepieces and/or jewelry with a focus on storytelling and hospitality.

Responsibilities

• Confidently present products to clients incorporating storytelling and technical detail while creating a hospitable atmosphere.
• Build, maintain and develop a clientele through use of company CRM platform focusing on relationship building.
• Develop and maintain product knowledge on the brands, collections, and pieces carried in the showroom as well as general industry knowledge.
• Maintain a professional attitude at all times and conduct business with integrity.
• Comply with all Company guidelines, policies and procedures as outlined in all company publications.
• Offer assistance and build effective working relationships with team members.
• Turn clients over to another member of the team as required to best serve the client's needs.
• Organize merchandise and displays accordingly in order to optimize sales and minimize shrinkage.
• Supports the client experience within showroom hospitality guidelines.
• Independently uses all company systems, hardware and software required in the performance of duties and responsibilities.
• Complete relevant administrative responsibilities and tasks that support the Client Experience.
• Take in and delivers client repairs when required.
• Performs all the duties and responsibilities as assigned by management.

N/A

Physical Requirements

• Required to stand up for long periods of time.
• May be required to lift packages/boxes.

Working Conditions and Environment

• Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends.

Knowledge and Skills Required

Education

• High School Diploma

Experience

• 1 year retail sales experience

Skills and Knowledge

• Excellent storytelling ability
• Passion for timepieces and/or jewelry
• Excellent client service and selling skills.
• Excellent interpersonal and communication skills (verbal and written) Excellent organizational skills.
• Ability to work as a team.
• Able to multitask in a fast-paced environment.