Bertera Subaru of West Springfield Parts Advisor

Bertera Subaru of West Springfield; West Springfield (MA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary and performance-based incentives

Comprehensive health, dental, and vision insurance

Ongoing training and professional development opportunities

Employee discounts on products and services

Job summary

Bertera Subaru of West Springfield is seeking a Parts Advisor to enhance our service department's efficiency. The ideal candidate will assist customers in locating parts and maintain an organized inventory. Excellent communication skills and experience in automotive parts are essential.

This position offers competitive salary, health benefits, and opportunities for professional growth. Join a dedicated team committed to exceptional customer service and innovation.

Qualifications

• Previous experience as a Parts Advisor or in a related role is preferred.
• Ability to work in a fast-paced environment and manage multiple tasks efficiently.
• A valid driver’s license may be required for parts delivery and stock handling.

Responsibilities

• Assist customers and service technicians in locating the appropriate parts.
• Maintain an organized inventory of Subaru parts and accessories.
• Place orders for parts and ensure timely delivery.
• Provide expert advice on Subaru parts and customer inquiries.
• Monitor inventory levels and report shortages.
• Process customer orders and handle transactions accurately.
• Collaborate with the service team for smooth operations.

Skills

Strong knowledge of automotive parts, especially Subaru products

Excellent communication and customer service skills

Detail-oriented with strong organizational abilities

Proficiency with computer systems and inventory software

Job description

Job Title: Parts Advisor

Location: West Springfield, MA

Company: Bertera Subaru

About Us

At Bertera Subaru of West Springfield, we pride ourselves on delivering unparalleled customer service and top-quality automotive expertise. We are passionate about Subaru vehicles and have cultivated a dynamic and supportive environment for our employees. Join our dedicated team and contribute to our mission of providing exceptional value and support to our customers.

Job Description

We are seeking a knowledgeable and enthusiastic Parts Advisor to join our team at Bertera Subaru of West Springfield. The Parts Advisor will play a crucial role in ensuring our service department operates efficiently and our customers receive the parts and information they need promptly.

Key Responsibilities

• Assist customers and service technicians in locating the appropriate parts for their vehicle repairs and maintenance.
• Maintain an organized inventory of Subaru parts and accessories.
• Place orders for parts and ensure timely delivery for customer and service needs.
• Provide expert advice on Subaru parts, answering any questions and offering recommendations to ensure customer satisfaction.
• Keep up-to-date with new products and technical information to offer informed guidance to customers and colleagues.
• Monitor inventory levels and report shortages to management to ensure efficient stock management.
• Process customer orders and handle transactions accurately.
• Collaborate with the service team to ensure seamless communication and operations.

Qualifications

• Previous experience as a Parts Advisor or in a related role is preferred.
• Strong knowledge of automotive parts, especially Subaru products.
• Excellent communication and customer service skills.
• Detail-oriented with strong organizational abilities.
• Ability to work in a fast-paced environment and manage multiple tasks efficiently.
• Proficiency with computer systems and inventory software is an asset.
• A valid driver’s license may be required for parts delivery and stock handling.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance plans.
• Ongoing training and professional development opportunities.
• Employee discounts on products and services.

Join Our Team

If you have a passion for the automotive industry and a commitment to delivering exceptional service, we invite you to apply for the Parts Advisor position at Bertera Subaru of West Springfield. Contribute to a team that values innovation, collaboration, and customer satisfaction.

Bertera Subaru of West Springfield is an equal opportunity employer and welcomes applications from all qualified individuals.