BERT OGDEN CADILLAC EDINBURG SERVICE TECHNICIAN APPRENTICE

Bert Ogden Auto Group; Edinburg (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Vacation and Holidays

401(K)

Vision Insurance

Dental Insurance

Medical Insurance

Job summary

Bert Ogden Auto Group in Edinburg, TX offers a Service Tech Apprentice position designed to grow into a Cadillac-certified technician. You will learn dealership repair processes, diagnostic procedures, and manufacturer training while supporting experienced technicians.

This entry-level apprenticeship emphasizes coachability, safety, and reliability. The program includes hands-on tasks such as maintenance, inspections, and documentation, with progression toward Cadillac certification and

Qualifications

• Foundation in automotive repair and shop safety.
• Willingness to complete required training for Cadillac certification.
• Coachable, dependable, and able to follow directions.

Responsibilities

• Learn dealership repair processes and Cadillac service standards under a mentor.
• Perform basic maintenance such as oil changes, tire rotations, and fluid checks.
• Assist experienced technicians with inspections, diagnostics, and testing.
• Document work and track hours in the timekeeping system.
• Maintain a clean, organized, and safe work area.
• Participate in required training toward Cadillac certification.

Skills

Foundation in automotive repair

Coachable

Dependable

Detail‑oriented

Fast-paced environment

Education

High school diploma

Automotive technical training

ASE coursework

Tools

Shop tools

Job description

Description

The Service Tech Apprentice is a development-track position designed for individuals with a foundation in automotive repair and a strong desire to grow into a Cadillac-certified technician. The ideal candidate is coachable, dependable, safety-minded, and committed to building a long-term career in automotive service. This role supports experienced technicians while learning dealership processes, diagnostic procedures, repair standards, and manufacturer training requirements.

Essential Duties

• Works under the guidance of a mentor technician, team leader, or service manager to learn dealership repair processes and Cadillac service standards.
• Performs basic maintenance and light repair work as assigned, including oil changes, tire rotations, filter replacements, fluid checks, battery checks, and other entry‑level service tasks.
• Assists experienced technicians with inspections, diagnostics, repairs, and vehicle testing to develop technical knowledge and hands‑on skills.
• Reviews repair orders carefully and performs assigned work accurately, efficiently, and in accordance with Company and manufacturer guidelines.
• Communicates needed repairs, safety concerns, delays, or questions to the mentor technician, service advisor, or supervisor.
• Examines vehicles to identify recommended maintenance, safety items, or additional service needs and reports findings through the proper process.
• Documents work performed and records all hours worked accurately in the Company timekeeping system.
• Participates in required Company, dealership, and manufacturer training, including training that supports progress toward Cadillac certification.
• Learns and applies technical bulletins, service information, diagnostic tools, and repair procedures as directed.
• Keeps customer vehicles clean and free of fluid residue, fingerprints, or unnecessary debris after service.
• Maintains an organized, clean, and safe work area and returns tools, equipment, and supplies to their proper locations.
• Maintains CSI at or above Company standards by supporting quality workmanship and a positive customer‑service experience.
• Follows safeguard rules and regulations.
• Demonstrates the Company’s Core Values.
• Complies with Company policies and procedures.
• Observes all Federal, State, Local, and Company safety rules and regulations in the performance of duties.
• Performs other duties as assigned.

Qualifications

• Foundation in automotive repair, maintenance, tools, and shop safety.
• Strong desire to learn, develop technical skills, and grow into a Cadillac‑certified technician.
• Coachable, dependable, detail‑oriented, and able to follow directions in a fast‐paced service environment.

Requirements

EDUCATION and/or EXPERIENCE

• High school diploma or equivalent required.
• Automotive technical school, vocational training, ASE coursework, or related hands‑on automotive experience preferred.
• Previous experience in a lube, quick service, apprentice, or entry‑level automotive repair role preferred.
• Must demonstrate a willingness to complete required training and pursue long‑term growth in the service department.

Physical Requirements & Work Environment

• Must be able to talk or listen regularly during performing duties.
• Must use hands, fingers, or must handle objects regularly.
• Must lift up to 20 pounds at times.
• Must stand, crawl, reach, use stairs, and attend social gatherings occasionally.
• Must be able to travel occasionally.

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid Texas Driver’s License.
• Must maintain a clean driving record.
• Must be willing to complete required Company and manufacturer training, including training that supports Cadillac certification.

Other Requirements

• Pass Background Check.
• Pass Drug Test.
• Must be 21 Years‑Old or older.

Employment Benefits Include

• Paid Vacation and Holidays
• 401(K)
• Vision Insurance
• Dental Insurance
• Medical Insurance