Benefits & Wellness Program Lead

Jobtailor; Zionsville (IN); On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor is seeking a Benefits Specialist to own day-to-day administration of the employee benefits program, including health, dental, vision, FSA, life and disability, wellness initiatives, and tuition assistance.

You will be the primary resource for benefits inquiries, ensure HIPAA compliant handling of data, and coordinate with Workday for changes, enrollment, and audits. The role emphasizes accuracy, customer service, and process improvement.

Qualifications

• 3+ years of benefits experience with strong knowledge of employee benefits.
• Experience coordinating wellness programs and measuring participation.
• Strong written and verbal communication skills.
• Detail-oriented with excellent organizational skills.
• Knowledge of HIPAA and confidentiality requirements.
• Workday HRIS experience preferred.
• Ability to deliver high-level customer service.

Responsibilities

• Own day-to-day benefits program operations including health, dental, vision, FSA, life and disability, wellness, and tuition assistance.
• Serve as primary resource for benefit inquiries and escalate as needed.
• Monitor Benefits mailbox and Workday Case Management queue; respond promptly.
• Review benefit change requests, validate documentation, ensure accurate changes in Workday.
• Manage the tuition assistance lifecycle from preapproval to reimbursement.
• Support leave of absence process with third-party administrator.
• Support annual enrollment activities and system configuration testing.
• Review vendor invoices and advise Payroll on benefit-related deductions.
• Lead the wellness program and develop events and engagement initiatives.
• Track participation and report wellness metrics.
• Collaborate with stakeholders, ERG leaders, and external wellness vendors.
• Manage enrollment audits, COBRA audits, data integration validation, and discrepancy resolution.
• Monitor regulatory developments affecting benefit programs and ensure compliance.
• Support data preparation, notices, and deadline tracking for compliance.
• Serve as HRIS subject matter expert on testing, enhancements, and automation opportunities.
• Identify efficiency opportunities and maintain SOPs.
• Perform other duties to support Benefits team.

Skills

Employee benefits

Wellness program coordination

Data reconciliation

Workday HRIS

Compliance and HIPAA

Customer service

Communication skills

Education

Bachelor's degree preferred

Tools

Excel

Job description

Jobtailor is seeking a Benefits Specialist to own day-to-day administration of the employee benefits program, including health, dental, vision, FSA, life and disability, wellness initiatives, and tuition assistance.

You will be the primary resource for benefits inquiries, ensure HIPAA compliant handling of data, and coordinate with Workday for changes, enrollment, and audits. The role emphasizes accuracy, customer service, and process improvement.