Benefits Analyst: Data-Driven Total Rewards Specialist

Jobtailor; Orrville (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Professional development

Job summary

Jobtailor is seeking a detail-oriented HR Operations Associate to support Workday data management, benefits processing, and total rewards activities. This role provides hands-on training with internal HR systems and collaboration with vendors to ensure regulatory compliance.

You will handle data accuracy, respond to inquiries, and help prepare participant communications while building a foundation in health and welfare benefits administration.

Qualifications

• Bachelor’s degree required (HR, Business, Analytics, or related field).
• Strong analytical and problem-solving skills.
• Strong attention to detail and data accuracy.
• Effective verbal and written communication skills.
• Ability to manage multiple priorities and deadlines in a team environment.
• Ability to handle confidential information professionally.
• Familiarity with Excel for basic data review, formulas, or reporting.

Responsibilities

• Receive training and hands-on experience with HR systems and external vendor platforms.
• Learn and apply laws and regulations governing health and welfare benefits.
• Review and update employee, retiree, dependent, and beneficiary data in Workday and third-party systems.
• Review, analyze, and process benefit events and elections in Workday.
• Monitor system integrations and resolve issues with HRIS team.
• Identify and troubleshoot system or process errors; escalate complex issues.
• Prepare and distribute participant communications and required legal notices.
• Complete daily administrative activities including mail monitoring and retiree correspondence.
• Triage participant cases assigned to Total Rewards Operations.
• Research and resolve benefit-related inquiries according to policies and laws.
• Provide responsive and professional customer service to internal and external stakeholders.

Skills

Workday Data Management

Analytical Problem-Solving

Attention to Detail

Effective Communication

Time Management

Confidentiality Handling

Education

Bachelor’s degree in Human Resources, Business, Analytics, or related field

Tools

Workday

Microsoft Office

Job description

Jobtailor is seeking a detail-oriented HR Operations Associate to support Workday data management, benefits processing, and total rewards activities. This role provides hands-on training with internal HR systems and collaboration with vendors to ensure regulatory compliance.

You will handle data accuracy, respond to inquiries, and help prepare participant communications while building a foundation in health and welfare benefits administration.