Benefits Specialist - Workday & ERISA Compliance

Jobtailor; Austin (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Jobtailor is seeking a detail-oriented Benefits Administrator to support U.S. employee benefits programs, including medical, dental, vision, 401(k), and leave processes. This role emphasizes data accuracy, confidentiality, and customer service in a fast-paced environment.

The position involves daily benefits processing, enrollment support, reporting, and Workday-related tasks, with opportunities to participate in SOP creation and process improvements in Austin, TX.

Qualifications

• Bachelor's degree in human resources or a related field
• 0–2 years of experience in benefits administration, human resources, or a fast-paced corporate environment
• Familiarity with HRIS platforms; Workday experience is a strong advantage
• Strong proficiency in Google Suite
• Exceptional customer service mindset
• Strong written, verbal, and interpersonal communication skills
• High degree of discretion, confidentiality, and professional integrity

Responsibilities

• Assist in administering employee benefits programs, including medical, dental, vision, life, supplemental programs, wellness initiatives, 401(k), and time-off policies
• Support leave-of-absence administration, including FMLA, Medical, USERRA, workers' compensation, STD, and ADA
• Assist with daily benefits administration, self-bill invoices, 401(k) and HSA funding, reporting, auditing, and continuous improvement
• Support Workday reporting, business processes, SOP creation, and testing system build-outs
• Resolve basic employee questions about benefit policies and procedures
• Monitor PTO policies and answer basic questions about PTO, wellness, and holidays
• Support enrollment for new hires, life events, and open enrollment, including communications and educational webinars
• Facilitate benefits education for new hires during onboarding
• Maintain systems through accurate data entry, manual uploads, and basic troubleshooting
• Respond to benefit inquiries about plan provisions, eligibility, and enrollment; elevate complex issues
• Support Mexico generalists with onboarding materials and basic international benefits questions
• Research ERISA, COBRA, and ACA compliance topics
• Maintain employee- and candidate-facing benefit portals
• Document processes and keep SOPs current
• Participate in planning and execution of onsite benefits across company locations
• Administer and track gym membership partnerships and monthly enrollments
• Organize and securely store PHI and PII in compliance with HIPAA guidelines

Job description

Jobtailor is seeking a detail-oriented Benefits Administrator to support U.S. employee benefits programs, including medical, dental, vision, 401(k), and leave processes. This role emphasizes data accuracy, confidentiality, and customer service in a fast-paced environment.

The position involves daily benefits processing, enrollment support, reporting, and Workday-related tasks, with opportunities to participate in SOP creation and process improvements in Austin, TX.