Benefits Support Specialist - Enrollment & Advocacy

Integrated Labor Solutions; San Diego (CA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive pay with bonus opportunities

Employer-paid medical, dental, and vision coverage

401(k) with employer matching contributions

Job summary

Integrated Labor Solutions (ILS) is seeking a Benefits Support Representative in San Diego, CA. This entry-level role focuses on customer support, ensuring clients navigate enrollment processes and resolve any benefit-related issues. The position offers significant training and opportunities for advancement, as well as a supportive team environment.

The ideal candidate should excel in communication and bring attention to detail while being able to work collaboratively. Benefits include competitive pay, health insurance coverages, and a generous leave policy among others.

Qualifications

• Must pass background and reference checks.
• Must be able to come into the office.
• Must be able to lift at least 25 pounds.
• Type at least 40 words per minute.

Responsibilities

• Manage inbound and outbound calls, chats, and emails.
• Assist customers regarding benefits claim issues and plan changes.
• Process enrollment changes and payments.
• Distribute benefits enrollment materials and determine eligibility.

Skills

Active listening

Clear verbal and written communication

Flexible communication styles

Attention to detail

Time management

Proficient with Microsoft Office Suite

Education

High School Degree or equivalent

Job description

Integrated Labor Solutions (ILS) is seeking a Benefits Support Representative in San Diego, CA. This entry-level role focuses on customer support, ensuring clients navigate enrollment processes and resolve any benefit-related issues. The position offers significant training and opportunities for advancement, as well as a supportive team environment.

The ideal candidate should excel in communication and bring attention to detail while being able to work collaboratively. Benefits include competitive pay, health insurance coverages, and a generous leave policy among others.