Benefits Support Specialist

Cottingham & Butler; Dubuque (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Flex Spending / HSA

401(k) with company match

Profit-Sharing / Defined Contribution

PTO / Paid Holidays

Disability (ST & LT)

Maternity / Parental Leave

Parking Subsidized

Term Life / AD&D Insurance

Job summary

SISCO, a Cottingham & Butler company, is seeking a Service Representative to assist our clients with benefits plans and claims processing. The role emphasizes strong communication and accuracy in handling customer inquiries and medical/dental claims.

We value candidates who can learn large amounts of technical information, work across multiple systems, and provide a helpful, human customer experience. Full-time hours and comprehensive benefits are provided.

Qualifications

• Strong communication (verbal and written) skills.
• Ability to multi-task and have great attention to detail.
• Ability to work with customers of diverse background and dispositions.

Responsibilities

• Answer customer inquiries on benefits plans.
• Process Medical/Dental Claims.
• Navigate multiple record keeping systems.
• Learn/retain large amounts of technical information.

Skills

Strong communication

Multi-tasking

Attention to detail

Customer service experience

Education

Life and Health license (or willing to obtain within 180 days)

Job description

SISCO, a Cottingham & Butler company, is seeking a Service Representative to assist our clients with benefits plans and claims processing. The role emphasizes strong communication and accuracy in handling customer inquiries and medical/dental claims.

We value candidates who can learn large amounts of technical information, work across multiple systems, and provide a helpful, human customer experience. Full-time hours and comprehensive benefits are provided.