Benefits Specialist (Temp-to-Hire) | Private Office

Openwork; Houston (TX); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Temp to Hire

Hourly pay $23–$24

Health benefits

Vision & Dental

401K

Private office

Rotating Fridays off

Job summary

Openwork LLC in Houston, TX is seeking a Benefits Specialist for a temp-to-hire role in a small-team office. You’ll support plan participants in person, by phone, and by email, including benefits enrollments and 401(k) processing.

The position emphasizes accuracy in claims processing, HIPAA/ERISA compliance, and collaboration on audits, with a rotating schedule and long-term stability at a 100+ year-old company.

Qualifications

• 2+ years of administrative or customer service experience.
• Benefits Administration, 401(k), and auditing experience required.
• Bilingual in English and Spanish preferred.
• Strong attention to detail, time management, and communication, with strict attendance.
• Working knowledge of HIPAA, ERISA, DOL, and IRS regulations.

Responsibilities

• Provide excellent customer service to Plan participants in person, over the telephone, and via email.
• Assist Plan participants in person, including face‑to‑face benefits and 401(k) enrollments.
• Process Life Claims, Accident & Sickness Benefit Claims, and Dental Claims accurately.
• Issue on‑site benefit payouts.
• Process benefit enrollments, determine eligibility and collect enrollment documents.
• Interpret plan documents to provide accurate benefit information.
• Conduct audits, prepare checks, and attend quarterly board meetings.
• Manage documents, including collection, scanning, and verification.
• Operate office equipment including postage meters, printers, copiers, and scanners.
• Perform functions across various software applications.
• Apply creative thinking to manage workflows and build more efficient processes.

Skills

Customer service

Bilingual English/Spanish

Attention to detail

Time management

Communication skills

HIPAA/ERISA/DOL/IRS regulations

Job description

Openwork LLC in Houston, TX is seeking a Benefits Specialist for a temp-to-hire role in a small-team office. You’ll support plan participants in person, by phone, and by email, including benefits enrollments and 401(k) processing.

The position emphasizes accuracy in claims processing, HIPAA/ERISA compliance, and collaboration on audits, with a rotating schedule and long-term stability at a 100+ year-old company.