Benefits Specialist: Open Enrollment & HR Support

City of Houston; Houston (TX); Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

City of Houston is seeking a Benefit Specialist to manage benefits operations for 59,000+ employees, retirees, and families. You will handle life events, enrollments, documentation, and respond to calls and walk-ins in the Benefits Division.

Must have a Bachelor's in HR/Business, at least one year in benefits or related field; bilingual candidates encouraged. Work in a city office with standard hours; SAP, OnBase, and KRONOS experience beneficial.

Formación

• Requires a Bachelor's Degree in Human Resources, Business Administration, Social Science, Liberal Arts or related field.
• One year of para-professional or professional health benefits, customer service, administrative, or related experience required.
• Pertinent experience at the professional level may substitute for the education requirement on a year-for-year basis.

Responsabilidades

• Process Qualified Life Events and review/verify documentation for adding/dropping dependents.
• Demonstrates extensive knowledge of benefits, including administration of medical, dental, vision, life and other plans.
• Provides accurate written communication to employees, department liaisons, and vendors.
• Ensures callers and walk-ins are informed about available benefits.
• Participates as a facilitator for Open Enrollment meetings.
• Resolves customer issues through research and analysis.
• Reviews benefits reports and updates SAP or other systems as needed.

Conocimientos

Benefits knowledge

Customer service

Communication skills

Mathematical ability

Educación

Bachelor's degree in HR / Business Administration

Herramientas

SAP

OnBase

KRONOS

SharePoint

Benefit Focus

Descripción del empleo

City of Houston is seeking a Benefit Specialist to manage benefits operations for 59,000+ employees, retirees, and families. You will handle life events, enrollments, documentation, and respond to calls and walk-ins in the Benefits Division.

Must have a Bachelor's in HR/Business, at least one year in benefits or related field; bilingual candidates encouraged. Work in a city office with standard hours; SAP, OnBase, and KRONOS experience beneficial.