Benefits Specialist

Openwork; Houston (TX); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Temp to Hire

Hourly pay $23–$24

Health benefits

Vision & Dental

401K

Private office

Rotating Fridays off

Job summary

Openwork LLC in Houston, TX is seeking a Benefits Specialist for a temp-to-hire role in a small-team office. You’ll support plan participants in person, by phone, and by email, including benefits enrollments and 401(k) processing.

The position emphasizes accuracy in claims processing, HIPAA/ERISA compliance, and collaboration on audits, with a rotating schedule and long-term stability at a 100+ year-old company.

Qualifications

• 2+ years of administrative or customer service experience.
• Benefits Administration, 401(k), and auditing experience required.
• Bilingual in English and Spanish preferred.
• Strong attention to detail, time management, and communication, with strict attendance.
• Working knowledge of HIPAA, ERISA, DOL, and IRS regulations.

Responsibilities

• Provide excellent customer service to Plan participants in person, over the telephone, and via email.
• Assist Plan participants in person, including face‑to‑face benefits and 401(k) enrollments.
• Process Life Claims, Accident & Sickness Benefit Claims, and Dental Claims accurately.
• Issue on‑site benefit payouts.
• Process benefit enrollments, determine eligibility and collect enrollment documents.
• Interpret plan documents to provide accurate benefit information.
• Conduct audits, prepare checks, and attend quarterly board meetings.
• Manage documents, including collection, scanning, and verification.
• Operate office equipment including postage meters, printers, copiers, and scanners.
• Perform functions across various software applications.
• Apply creative thinking to manage workflows and build more efficient processes.

Skills

Customer service

Bilingual English/Spanish

Attention to detail

Time management

Communication skills

HIPAA/ERISA/DOL/IRS regulations

Job description

BENEFITS SPECIALIST

Openwork is currently engaged in a search to find a dedicated Temp To Hire Benefits Specialist in Houston, TX 77034. In this stable and rewarding role, you will be responsible for supporting Plan participants in a private office within a relaxed, small-team environment at a historic, 100+ year-old organization.

In a Benefits Specialist job you’ll be responsible for:

• Providing excellent customer service to Plan participants in person, over the telephone, and via email
• Assisting Plan participants in person, including face‑to‑face benefits and 401(k) enrollments
• Processing Life Claims, Accident & Sickness Benefit Claims, and Dental Claims while maintaining a high level of accuracy
• Issuing on‑site benefit payouts
• Processing benefit enrollments, including determining eligibility and collecting enrollment documents
• Interpreting various plan documents, policies, and procedures to provide accurate benefit information
• Conducting audits, preparing checks, and attending quarterly board meetings
• Managing documents, including collection, scanning, and verification
• Operating office equipment including postage meters, printers, copiers, and scanners
• Performing specific functions across various software applications
• Applying creative thinking to manage workflows and build more efficient processes

What you’ll need:

• 2+ years of administrative or customer service experience
• Benefits Administration, 401(k), and auditing experience required
• Bilingual in English and Spanish preferred
• Strong attention to detail, time management, and communication skills, with strict adherence to attendance and desk policies (no cell phones at the desk)
• Working knowledge of HIPAA, ERISA, DOL, and IRS regulations

Perks

• Temp to Hire
• Pay rate: $23– $24 per hour
• After perm hire,paid Healthcare, vision, dental benefits, 401K
• Private office in a relaxed, collaborative team with zero travel
• Long‑term stability with an established 100+ year-old company
• Rotating schedule with every other Friday off (Office hours: Monday–Thursday 7:30 AM – 4:30 PM; Friday 7:30 AM – 4:00 PM)

About Openwork

Openwork is a talent‑first staffing company on a mission to bring ease and thoughtfulness to an industry we’ve held a footing in for 50+ years. We believe there’s more to life than livelihood, but that finding your dream career or team is a really good place to start. Our family of companies also includes Openwork Health, and Aerospace Solutions. Looking for your dream job or hire? Visit us at www.openwork.com to say hello and start building your future, together.

EOE