Benefits Specialist: Retirement & Insurance Expert Path

State of South Carolina; South Carolina; Sur place; USD 36 000 - 52 000; Plein temps

Avantages offerts par ce poste

13 paid holidays

Comprehensive insurance programs

Retirement plans

Generous paid leave program

Résumé du poste

SC Public Employee Benefit Authority (PEBA) seeks a Customer Contact Center professional to assist members, retirees and employers with enrollment, eligibility, service purchases, rollovers, refunds, retirement, and related policies. You will document interactions and provide clear explanations in layman's terms.

The role offers a unique career path with on-the-job training and opportunities for multiple salary increases as you become a cross-trained Benefits Manager in retirement and insurance.

Qualifications

• A bachelor's degree and professional customer service experience.
• A bachelor’s degree and at least two years of professional customer service experience.
• In addition to 13 paid holidays, this position is eligible for comprehensive insurance programs, retirement plans, and a generous paid leave program.

Responsabilités

• Assist members, retirees, beneficiaries, and employers with enrollment, eligibility, service purchases, rollovers, refunds, retirement, death claims, and state policies and procedures.
• Provide detailed documentation of contact with customers and respond to written or computer-generated documents.

Connaissances

Customer service experience

Team collaboration

Formation

Bachelor's degree

Description du poste

SC Public Employee Benefit Authority (PEBA) seeks a Customer Contact Center professional to assist members, retirees and employers with enrollment, eligibility, service purchases, rollovers, refunds, retirement, and related policies. You will document interactions and provide clear explanations in layman's terms.

The role offers a unique career path with on-the-job training and opportunities for multiple salary increases as you become a cross-trained Benefits Manager in retirement and insurance.