IT Business Analyst II

State of South Carolina; Columbia (SC); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid holidays

Paid leave

Telecommuting options

Job summary

The South Carolina Public Employee Benefit Authority (PEBA) administers retirement and insurance programs for state employees. Under supervision of the Operational Research and Development Manager, this role serves as a business resource, translating needs into functional requirements and designing efficient models and solutions.

Responsibilities include leading testing, coordinating change management, documenting processes, training users, and maintaining strong collaboration with business and

Qualifications

• Bachelor’s degree in business administration, management science, computer science or related field; at least three years of business process analysis experience.
• Experience with project management principles and methodologies.
• Ability to conduct gap analysis and analyze complex automated systems.
• Strong written and oral communication skills.

Responsibilities

• Interprets and translates business needs into functional requirements and technical specifications.
• Serves as liaison for business units, technology teams, and support teams to ensure delivery of specifications.
• Collaborates with senior business analysts to identify and verify business process needs; documents tasks and workflows.
• Leads continuous improvement efforts with clear scope and stakeholder buy-in; helps develop performance metrics.

Skills

Business process analysis

Gap analysis

Root cause analysis

Project management

Effective communication

Stakeholder liaison

Education

Bachelor's degree

Job description

Job Responsibilities

The South Carolina Public Employee Benefit Authority (PEBA) is the administrator and co-trustee of retirement and insurance programs for over half a million active and retired public employees of the State of South Carolina and their dependents.

Under general supervision of the Operational Research and Development Manager, this position will serve as a business resource for internal stakeholders in the evaluation and development of effective, efficient business models and associated technical systems and solutions through core business analyst skills and specialized domain knowledge. This position is responsible for analysis and design to meet business user needs and works independently as well as on teams, establishing and maintaining positive, productive working relationships.

Job Duties Include

• Interprets and translates business needs through research, analysis, and development of functional business requirements and technical specifications aligned with strategic initiatives of the organization and documents in a format that can be shared with stakeholders and configuration team. Serves as liaison for business units, technology teams and support teams to ensure delivery of required specifications.
• Works with senior business analysts to identify, evaluate, document and verify business process needs. Assesses current state business processes and analyzes critical details to support gap analysis. Documents tasks and workflows.
• Leads continuous innovation efforts for effective, efficient business processes through clear scope definition. Reviews with key business and technology stakeholders for buy-in and sign-off. Assists in development of performance metrics.
• Coordinates business unit testing for changes in operational support systems. Develops and executes test plans using test scripts and test case scenarios and ensures they represent a clear understanding of the functional requirements, maps to the business need, meets essential quality standards and are approved by all relevant stakeholders. Drives, designs and reviews test cases, processes change requests and facilitates user acceptance.
• Prepares business users for change by creating business process documentation and coordinates training to ensure understanding of processes and procedural changes. Provides consistent, frequent communication and support to business users.
• Validates and verifies through testing that requirements are configured and operating as expected.

Minimum And Additional Requirements

A bachelor’s degree in business administration, management science, computer science or related field and at least three years’ experience in business process analysis and improvement and exposure to project management principles and methodologies.

• Ability to manage multiple tasks and priorities to meet schedules and deadlines.
• Ability to conduct gap analysis and understand complex automated systems.
• Ability to analyze and reduce to logical order moderately complex business processes.
• Ability to assist with identifying and resolving problems through root cause analysis.
• Ability to communicate in a clear and concise manner both orally and written.
• Reliable, self-starter with a strong work ethic.

Additional Comments

In addition to 13 paid holidays, this position is eligible for comprehensive insurance programs, retirement plans, and a generous paid leave program.

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.