Retirement & Insurance Benefits Specialist

Doc PersonalBeratung GmbH; South Carolina; Vor Ort; USD 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Comprehensive insurance programs

Retirement plans

Generous paid leave

13 paid holidays

Zusammenfassung

SC Public Employee Benefit Authority (PEBA) is recruiting for a Customer Contact Center role guiding members, retirees, and employers through retirement and insurance inquiries. The job emphasizes clear communication, documentation, and multi-system navigation within a busy open workspace.

Training starts upon employment, with a defined career path that includes salary progression as you become cross-trained in retirement and insurance benefits.

Qualifikationen

• A bachelor's degree and professional customer service experience.
• A bachelor’s degree and at least two years of professional customer service experience.

Aufgaben

• Assist members, retirees, beneficiaries, and employers with questions related to retirement and insurance benefits.
• Interpret, apply, and explain state policies, procedures, regulations, and statutes to callers in layman’s terms.
• Prepare benefit estimates and respond to customer requests for written and/or computer-generated documents.

Ausbildung

Bachelor's degree

Jobbeschreibung

SC Public Employee Benefit Authority (PEBA) is recruiting for a Customer Contact Center role guiding members, retirees, and employers through retirement and insurance inquiries. The job emphasizes clear communication, documentation, and multi-system navigation within a busy open workspace.

Training starts upon employment, with a defined career path that includes salary progression as you become cross-trained in retirement and insurance benefits.