Benefits Specialist

RJI Search; Camden (NJ); Hybrid; USD 55,000 - 78,000; Full time

Benefits offered by this job

Hybrid work schedule

Comprehensive benefits

Job summary

Benefits Associates in Camden, NJ seeks an Employee Benefit - Client Service Specialist to be the trusted daily contact for public sector clients, handling enrollments, questions, and billing with a focus on accuracy and service. The role requires 2+ years in health and welfare benefits, experience with benefits systems (BenefitPoint, ImageRight), and proficiency in Excel, Word, and PowerPoint.

It offers a hybrid schedule (90 days onsite training, then 3 days in the office and 2 from home) and a

Qualifications

• 2+ years of health and welfare benefits experience
• Hands-on experience with a benefits administration system
• Public sector HR experience is a plus but not required

Responsibilities

• Serve as the trusted day-to-day contact for public sector clients on all things employee benefits
• Resolve member issues and claims questions, partnering with carriers to get answers quickly
• Manage enrollment, eligibility and billing review
• Explain coverage, plan design, rates and plan documents in clear, friendly language
• Keep client records accurate in BenefitPoint and ImageRight (training provided)
• Take ownership of special projects for the team

Skills

Benefits experience

Team player

Organizational skills

Independent worker

Professional demeanor

Education

College degree preferred

Tools

BenefitPoint

ImageRight

Excel

Word

PowerPoint

Job description

Benefits Associates, is it time to take your expertise to the next level?

If you're the person in your HR department everyone turns to with benefits questions, the one who knows the plans inside and out, untangles the tricky claim, and keeps open enrollment running smoothly, this role was made for you.

We are partnering with a highly respected insurance, risk management and employee benefits firm headquartered in Camden, NJ. They are adding several Employee Benefit - Client Service Specialists to their Employee Benefits team, which serves public sector clients such as municipalities, boards of education, unions and other public entities. This is for a terrific supervisor and team!

What you'll do:

• Serve as the trusted day-to-day contact for public sector clients on all things employee benefits
• Resolve member issues and claims questions, partnering with carriers to get answers quickly
• Manage enrollment, eligibility and billing review
• Explain coverage, plan design, rates and plan documents (SBCs, SPDs) in clear, friendly language
• Keep client records accurate in BenefitPoint and ImageRight (training provided)
• Take ownership of special projects for the team

This is a high volume, white glove service environment. Most communication is by email, so strong, polished writing matters more than phone time.

What you bring:

• 2+ years of health and welfare benefits experience, whether in corporate HR, benefits administration, a health insurance fund, a third party administrator, insurance company, insurance broker, or with a carrier
• Hands-on experience with a benefits administration system
• Public sector HR experience (township, municipality, board of ed, union, police) is a big plus, but not required
• Excellent organization and time management, with the ability to juggle priorities efficiently
• A quick learner who works well independently and as part of a close team
• A professional, calm presence with demanding clients
• Proficiency in Excel, Word and PowerPoint
• Spanish is a plus
• College degree is a plus, not required
• Authorized to work in the US without sponsorship

Why you'll love it:

• Step from in-house HR to the client service side, with exposure to many plans, carriers and clients
• Hybrid schedule: 90 days onsite for training, then 3 days in the office and 2 from home
• $55,000 to $78,000 base plus performance-based incentives and excellent, comprehesive benefits.
• Medical, dental, 401(k) and PTO and much more