Benefits Specialist: Remote Options & HR Ops

City of Fayetteville; Fayetteville (NC); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Telework possibility

Job summary

The City of Fayetteville is seeking a Benefits Specialist to support the administration of city HR benefits programs in a high-volume environment. You will process enrollments, changes, and records across HRIS and vendor systems, assist with open enrollment, and help retirees with related claims.

Two years of HR experience and an Associate’s degree in business, HR, or public administration are typical qualifications.

Qualifications

• Two years of increasingly responsible experience in human resources.
• Associate’s degree as described in the posting.

Responsibilities

• Support benefits administration within HRD; process enrollments and qualifying changes.
• Handle records, retiree actions, and death benefit claims; assist with open enrollment.
• Provide staff assistance; prepare reports and correspondence.
• Maintain documents and respond to inquiries from employees and managers.
• Explain policies, suggest improved procedures, and monitor compliance.
• Update employee records and maintain the HRIS and vendor data.
• Assist with telework options and related remote work setup.
• Participate in performance tasks including data entry and Excel tests.

Skills

Time management

Attention to detail

Critical thinking

Multi-tasking

HRIS use

Vendor systems

Microsoft Excel

Microsoft Outlook

Education

Associate’s degree in business administration / HR / public admin

Tools

HRIS

Vendor systems

Microsoft Excel

Microsoft Outlook

Job description

The City of Fayetteville is seeking a Benefits Specialist to support the administration of city HR benefits programs in a high-volume environment. You will process enrollments, changes, and records across HRIS and vendor systems, assist with open enrollment, and help retirees with related claims.

Two years of HR experience and an Associate’s degree in business, HR, or public administration are typical qualifications.