Benefits Specialist - Open Enrollment & Client Service

gpac; Louisville (KY); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

401(k) with match

PTO and holidays

Licensing support

Career growth

Job summary

gpac in Louisville, KY is seeking a detail-oriented Employee Benefits Specialist to support benefits producers and clients. The role handles renewals, account servicing, proposals, and ensuring high client satisfaction in a fast-paced environment.

The ideal candidate has 2+ years of employee benefits experience, knowledge of group health, dental, vision, life, disability, and voluntary benefits, and strong communication skills. Licensing support and growth opportunities are provided.

Qualifications

• 2+ years of Employee Benefits insurance experience preferred.
• Life & Health License preferred or ability to obtain quickly.
• Knowledge of group health, dental, vision, life, disability, and voluntary benefits.
• Strong communication and relationship-building skills.
• Excellent organizational skills with the ability to manage multiple priorities.
• Proficiency with Microsoft Office and agency management systems.
• Experience working with carrier portals and enrollment platforms is a plus.

Responsibilities

• Manage day-to-day service needs for Employee Benefits clients.
• Prepare renewal documents, benefit comparisons, and marketing materials.
• Coordinate with carriers to obtain quotes, policy information, and coverage updates.
• Assist with open enrollment meetings and employee education initiatives.
• Review policies and plan designs for accuracy and compliance.
• Process applications, policy changes, and renewals.
• Respond to client inquiries regarding medical, dental, vision, life, disability, and voluntary benefits.
• Maintain accurate client records and documentation within agency management systems.
• Support producers in new business development and account retention efforts.

Skills

Customer service

Communication

Organizational skills

Microsoft Office

Tools

Agency management systems

Job description

gpac in Louisville, KY is seeking a detail-oriented Employee Benefits Specialist to support benefits producers and clients. The role handles renewals, account servicing, proposals, and ensuring high client satisfaction in a fast-paced environment.

The ideal candidate has 2+ years of employee benefits experience, knowledge of group health, dental, vision, life, disability, and voluntary benefits, and strong communication skills. Licensing support and growth opportunities are provided.