Employee Benefits Specialist

gpac; Louisville (KY); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

401(k) with match

PTO and holidays

Licensing support

Career growth

Job summary

gpac in Louisville, KY is seeking a detail-oriented Employee Benefits Specialist to support benefits producers and clients. The role handles renewals, account servicing, proposals, and ensuring high client satisfaction in a fast-paced environment.

The ideal candidate has 2+ years of employee benefits experience, knowledge of group health, dental, vision, life, disability, and voluntary benefits, and strong communication skills. Licensing support and growth opportunities are provided.

Qualifications

• 2+ years of Employee Benefits insurance experience preferred.
• Life & Health License preferred or ability to obtain quickly.
• Knowledge of group health, dental, vision, life, disability, and voluntary benefits.
• Strong communication and relationship-building skills.
• Excellent organizational skills with the ability to manage multiple priorities.
• Proficiency with Microsoft Office and agency management systems.
• Experience working with carrier portals and enrollment platforms is a plus.

Responsibilities

• Manage day-to-day service needs for Employee Benefits clients.
• Prepare renewal documents, benefit comparisons, and marketing materials.
• Coordinate with carriers to obtain quotes, policy information, and coverage updates.
• Assist with open enrollment meetings and employee education initiatives.
• Review policies and plan designs for accuracy and compliance.
• Process applications, policy changes, and renewals.
• Respond to client inquiries regarding medical, dental, vision, life, disability, and voluntary benefits.
• Maintain accurate client records and documentation within agency management systems.
• Support producers in new business development and account retention efforts.

Skills

Customer service

Communication

Organizational skills

Microsoft Office

Tools

Agency management systems

Job description

Location: Louisville, KY.

Job Type

Full-Time

Compensation

Competitive Salary + Benefits

About The Opportunity

We are seeking a detail-oriented and client-focused Employee Benefits Specialist to join a growing insurance agency. This role will support Employee Benefits producers and clients by managing renewals, servicing accounts, preparing proposals, and ensuring a high level of customer satisfaction. The ideal candidate thrives in a fast-paced environment and has a strong understanding of employee benefits programs and insurance operations.

Key Responsibilities

• Manage day-to-day service needs for Employee Benefits clients.
• Prepare renewal documents, benefit comparisons, and marketing materials.
• Coordinate with carriers to obtain quotes, policy information, and coverage updates.
• Assist with open enrollment meetings and employee education initiatives.
• Review policies and plan designs for accuracy and compliance.
• Process applications, policy changes, and renewals.
• Respond to client inquiries regarding medical, dental, vision, life, disability, and voluntary benefits.
• Maintain accurate client records and documentation within agency management systems.
• Support producers in new business development and account retention efforts.

Qualifications

• 2+ years of Employee Benefits insurance experience preferred.
• Life & Health License preferred or ability to obtain quickly.
• Knowledge of group health, dental, vision, life, disability, and voluntary benefits.
• Strong communication and relationship-building skills.
• Excellent organizational skills with the ability to manage multiple priorities.
• Proficiency with Microsoft Office and agency management systems.
• Experience working with carrier portals and enrollment platforms is a plus.

What We Offer

• Competitive compensation package
• Health, dental, and vision benefits
• 401(k) with company match
• Paid time off and holidays
• Professional development and licensing support
• Collaborative team environment with growth opportunities

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.