Benefits Solutions Specialist - Client Success & Growth

Fairygodboss; Louisville (KY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Best-in-class benefits start on Day 1

Ongoing training and development

Company-paid time off for volunteering

Job summary

Fairygodboss is seeking a Benefit Services Specialist in Louisville, Kentucky. This role involves providing service support for health and welfare benefit programs and acting as a primary point of contact for clients and internal partners.

Ideal candidates should have 2+ years in customer service within benefits, strong problem-solving skills, and a commitment to diversity and inclusion.

Qualifications

• 2+ years working in a Customer Service environment related to employee benefits.
• Experience in HR administration is preferred.

Responsibilities

• Administer and manage various benefit plans daily.
• Resolve complex client benefit problems and questions.
• Mentor service associates and develop training.

Skills

Customer Service

HR Administration

Problem Solving

Education

College degree or equivalent experience

Job description

Fairygodboss is seeking a Benefit Services Specialist in Louisville, Kentucky. This role involves providing service support for health and welfare benefit programs and acting as a primary point of contact for clients and internal partners.

Ideal candidates should have 2+ years in customer service within benefits, strong problem-solving skills, and a commitment to diversity and inclusion.