Benefits Specialist: Leave, Compliance & Employee Experience

NICE; Hoboken (NJ); On-site; USD 90,000 - 110,000; Full time

Job summary

NiCE is seeking an experienced Benefits Administrator to support the Americas region. You will be the primary contact for benefits questions, manage complex leaves, and coordinate with vendors, payroll, and AP to ensure accurate billing and compliance.

A bachelor's degree in HR or related field is required, with 5+ years in benefits administration and strong regulatory knowledge. Join a high-energy team focused on delivering top-tier benefits programs and a positive employee experience across

Qualifications

• 5+ years of benefits administration experience.
• Knowledge of federal and state benefits regulations.
• Ability to communicate and influence across all levels.

Responsibilities

• Main point of contact for employee benefits questions and issues.
• Manage end-to-end leave of absence administration (FMLA, ADA, state/local leaves).
• Oversee disability claims, payroll deductions, and pay reconciliation related to leaves.
• Review monthly benefits invoices for accuracy and timely payment.
• Maintain and present the New Employee Orientation benefits presentation.
• Assist in open enrollment processes and coordinate with vendors and payroll.
• Interface with Accounts Payable to ensure proper billing documentation.
• Provide input on new programs and cost-effective improvements.
• Ensure compliance with regulations and vendor contracts.
• Collaborate with Payroll to ensure correct benefit deductions.

Skills

Benefits administration

Regulatory compliance

Employee communications

Project management

Attention to detail

Education

Bachelor's in HR or related field

Tools

ADP Vantage

Job description

NiCE is seeking an experienced Benefits Administrator to support the Americas region. You will be the primary contact for benefits questions, manage complex leaves, and coordinate with vendors, payroll, and AP to ensure accurate billing and compliance.

A bachelor's degree in HR or related field is required, with 5+ years in benefits administration and strong regulatory knowledge. Join a high-energy team focused on delivering top-tier benefits programs and a positive employee experience across