Benefits Specialist: Compliance, Coverage & Employee Care

Mobile Communications America; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Mobile Communications America is seeking an experienced Benefits Specialist to administer health, retirement, and leave programs, while ensuring compliance and excellent employee service. You will partner with vendors, HRIS, and payroll to maintain accurate data and smooth benefit operations.

The role requires strong analytical skills, attention to detail, and excellent written and verbal communication to support employees and leaders in a fast-paced environment.

Qualifications

• 2+ years of progressive experience in employee benefits administration.
• Working knowledge of employee benefit programs, retirement plans, and leave administration.
• Experience with HRIS systems, payroll systems, and third-party administrators.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Responsibilities

• Administer employee benefit programs, including medical, dental, vision, life insurance, disability, retirement, HSAs, FSAs, leave programs, and voluntary benefits.
• Manage enrollments, life event changes, terminations, beneficiary updates, and other benefit transactions with data accuracy across HRIS, payroll, and vendor systems.
• Serve as the primary contact for employee benefit inquiries, guiding plan provisions, eligibility, claims issues, retirement plans, and leave programs.
• Coordinate with benefit vendors and internal stakeholders to resolve issues and ensure efficient plan administration.
• Support retirement plan administration, including participant communications, compliance activities, audits, and vendor coordination.
• Administer and monitor leave of absence programs, ensuring compliance with FMLA, ADA, and related regulations.
• Assist with annual enrollment activities, employee communications, benefits education, and new hire orientation.
• Reconcile vendor invoices, review benefits data, prepare reports, and conduct analyses to identify trends and improve processes.
• Participate in benefits projects, system enhancements, vendor implementations, and process improvements.
• Maintain benefits records and ensure compliance with ACA, ERISA, COBRA, HIPAA, and other governing requirements.

Skills

Analytical thinking

Attention to detail

Written and verbal communication

Multitasking and prioritization

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Mobile Communications America is seeking an experienced Benefits Specialist to administer health, retirement, and leave programs, while ensuring compliance and excellent employee service. You will partner with vendors, HRIS, and payroll to maintain accurate data and smooth benefit operations.

The role requires strong analytical skills, attention to detail, and excellent written and verbal communication to support employees and leaders in a fast-paced environment.