Benefits Specialist

Flexjet; Cleveland (OH); On-site; USD 52,000 - 76,000; Full time

Job summary

Flexjet is seeking a Benefits Specialist in Cleveland, OH to manage day-to-day employee benefits programs, coordinate annual enrollment, and ensure regulatory compliance. You will educate employees, handle inquiries, and work with payroll and vendors to maintain accurate benefits processing.

The role emphasizes data accuracy, stakeholder communication, and adherence to COBRA, HIPAA, ACA, and related regulations, with a focus on timely, accurate benefit administration.

Qualifications

• Experience administering employee benefit plans.
• Knowledge of benefits administration systems (e.g., UKG).
• Excellent communication and interpersonal skills.
• Analytical skills for data management and discrepancy resolution.
• Familiarity with relevant laws and regulations.
• Strong organizational skills for deadlines during enrollments.

Responsibilities

• Manage day-to-day operations of employee benefits programs.
• Coordinate annual open enrollment processes with employees and vendors.
• Process enrollments, changes, and terminations accurately and on time.
• Monitor benefits eligibility to ensure compliance with policies.
• Educate employees about benefits options and decisions.
• Address inquiries regarding claims, coverage, and eligibility.
• Present benefits information during new-hire indoction and Q&A sessions.
• Serve as primary contact for benefits vendors and resolve coverage issues.
• Coordinate with payroll to ensure accurate benefits on paychecks.
• Audit enrollment data for accuracy and policy compliance.

Skills

Benefits administration

Employee communication

Analytical skills

Regulatory compliance

Vendor coordination

Tools

UKG

Job description

Role Of a Benefits Specialist

A Benefits Specialist is responsible for managing and administering an organization’s employee benefits programs. They act as a liaison between the company, employees, and benefits vendors, ensuring employees understand their benefits options and that the organization complies with legal and regulatory requirements.

Key Duties And Responsibilities

• Benefits Administration
• Manage day-to-day operations of employee benefits programs, including health, dental, vision, retirement plans, life insurance, be able to answer simple leave related questions
• Assist in coordinating annual open enrollment processes, including employee communication, system updates, and vendor collaboration.
• Process enrollments, changes, and terminations in benefit plans accurately and on time.
• Monitor benefits eligibility, ensuring compliance with policies and regulations.
• Employee Communication and Support
• Educate employees about their benefits options and assist them in making informed decisions.
• Address employee inquiries regarding claims, coverage, and eligibility.
• Conduct benefit presentations during new hire indoc and answer benefit related questions.
• Vendor and Stakeholder Coordination
• Serve as the primary point of contact for benefits vendors, resolving issues related to coverage, claims, and file feeds.
• Work closely with, payroll, to ensure accurate processing of benefits on paychecks
• Compliance and Reporting
• Ensure compliance with applicable laws and regulations, such as COBRA, HIPAA, and the Affordable Care Act (ACA).
• Audit benefits enrollment data to ensure accuracy and compliance with company policies.

Skills And Qualifications

• Experience administering employee benefit plans.
• Strong knowledge of benefits administration systems and tools (e.g., UKG)
• Excellent communication and interpersonal skills for engaging with employees and vendors.
• Analytical skills for managing data, resolving discrepancies, and evaluating program performance.
• Familiarity with relevant laws and regulations.
• Organizational skills to manage deadlines, especially during open enrollment and other peak periods.

Impact of the Role

A Benefits Specialist plays a crucial role in ensuring employees feel supported and valued through well-managed benefits programs. Their work directly influences employee satisfaction, retention, and overall organizational compliance.