Benefits Specialist

Addison Group; Chicago (IL); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Addison Group is seeking a Benefits Specialist to manage benefits, retirement, and leave programs for a higher education institution in Chicago. You will handle enrollments, educate employees, coordinate payroll-related changes, and partner with vendors to resolve discrepancies.

Ideal candidates have hands-on benefits experience, strong customer service, and meticulous attention to detail, with prior Ellucian Colleague experience required.

Qualifications

• Experience with Ellucian Colleague is required.
• 1–4 years of professional benefits administration experience.
• Bachelor's degree required.
• Strong customer service and communication skills.
• Ability to handle confidential employee and benefits information with discretion.

Responsibilities

• Administer and support employee benefit programs, retirement, and leave processes.
• Assist with benefit enrollments and ensure accurate elections.
• Coordinate annual open enrollment activities and communications.
• Collaborate with payroll on deductions and contributions.
• Support compliance, audits, and reporting related to benefits.

Skills

Customer service

Communication

Attention to detail

Ellucian Colleague

Education

Bachelor's degree

Tools

Ellucian Colleague

Job description

Pay: $55,000–$65,000 / year, with some flexibility based on experience

Work Schedule: Full-time | Onsite for the first 1–2 months of training, followed by a flexible hybrid schedule with up to 2 remote days per week based on team needs

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company:

Our client is an established higher education institution in Chicago offering a collaborative, mission-driven environment. The organization provides a comprehensive benefits package and is seeking a Benefits Specialist to join its Human Resources team in a highly employee-facing role.

Job Description:

We are seeking a Benefits Specialist to manage and support employee benefits, retirement, and leave programs. This position will be responsible for benefit enrollments, employee education, vendor coordination, billing reconciliation, audits, compliance documentation, and ongoing benefits administration.

The ideal candidate has hands-on benefits experience, strong customer service skills, and exceptional attention to detail. Prior experience working with Ellucian Colleague is required for consideration.

Key Responsibilities:

• Administer employee benefit programs, including medical, dental, vision, life and disability insurance, spending accounts, commuter benefits, and other offerings.
• Assist new hires with benefit enrollment and ensure elections are accurately entered and maintained within benefits systems and Ellucian Colleague.
• Process employee benefit changes related to qualifying life events, dependents, beneficiaries, terminations, and eligibility updates.
• Coordinate annual open enrollment activities, including employee communications, system updates, informational materials, meetings, and enrollment tracking.
• Respond to employee questions regarding benefits, eligibility, coverage, retirement programs, and leave policies.
• Support administration of retirement programs, including enrollments, contribution changes, required communications, and payroll coordination.
• Partner with insurance carriers, benefit providers, brokers, and other vendors to resolve enrollment, billing, eligibility, and coverage discrepancies.
• Review and reconcile benefit invoices and enrollment records, investigate discrepancies, and coordinate necessary corrections.
• Collaborate with payroll to ensure benefit deductions, retirement contributions, and other employee elections are processed accurately.
• Assist with employee leave administration, including eligibility reviews, documentation, tracking, required notices, and return-to-work coordination.
• Support FMLA, disability, pregnancy-related, and other applicable leave programs in accordance with organizational policies and regulatory requirements.
• Maintain confidential and accurate benefits and leave documentation.
• Prepare required benefits-related reporting, employee notices, and government documentation, including Form 1095-C.
• Assist with benefits plan audits by gathering documentation, reviewing data, researching discrepancies, and responding to audit requests.
• Monitor benefit and leave processes for compliance with plan requirements and applicable employment regulations.
• Support benefit renewals, system testing, implementation projects, reporting requests, and other HR initiatives.

Qualifications:

• Ellucian Colleague experience is required.
• 1–4 years of professional benefits administration experience.
• Bachelor's degree required.
• Experience supporting employee benefit enrollment and ongoing benefits administration.
• Strong employee-facing customer service and communication skills.
• Ability to handle confidential employee and benefits information with discretion.
• Strong organizational skills and attention to detail.
• Ability to manage multiple deadlines, employee requests, and administrative processes simultaneously.
• Experience with benefits audits is strongly preferred.
• CEBS, SHRM-CP, PHR, or another relevant HR/benefits certification is a plus.
• Ability to work effectively within and support the mission and values of a faith-based higher education environment.
• Position was created as part of a departmental restructuring.
• Comprehensive medical and dental insurance.
• Flexible Spending Account options.
• Employer-sponsored life and disability insurance.
• Opportunity to build broad experience across benefits, retirement, leave administration, compliance, and audits.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.