Employee Benefits Specialist – Data-Driven & Service

FBT Gibbons; Louisville (KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Life insurance

Disability insurance

Parental leave

Wellbeing programs

Paid time off

401(k) matching

Job summary

FBT Gibbons LLP seeks a Benefits Specialist to support administration of our employee benefits programs and deliver a responsive experience across the firm. The role can be based in Cincinnati, OH; Indianapolis, IN; or Louisville, KY, with responsibilities spanning enrollment, data management in ADP Workforce Now, vendor coordination, and reporting.

The ideal candidate is detail-oriented, service-focused, and proficient in handling inquiries, confidential information, and benefit-related

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum of 3 years of experience supporting employee benefits, enrollment and plan administration.
• Proficiency with ADP Workforce Now and Microsoft Office products, including Excel and Word; ability to analyze data with formulas and reporting tables.
• Demonstrated ability to provide exceptional customer service with professionalism, confidentiality, and timely follow-up.
• Excellent communication skills with diverse audiences and strong organizational abilities.
• Strong professionalism, integrity, and judgment; ability to build trust and uphold values.

Responsibilities

• Respond to employee questions regarding benefit programs and enrollment.
• Maintain employee and benefit data in ADP Workforce Now for HR and benefit transactions.
• Coordinate enrollment data with benefit plan vendors and ensure timely processing.
• Serve as a backup resource for employee leave administration.
• Coordinate benefit deductions with Payroll and resolve discrepancies.
• Administer benefit-related programs (commuter, parking, stipend, etc.).
• Prepare monthly and annual benefit reports and COBRA-related materials.
• Conduct new hire benefits orientation and support timely enrollment completion.
• Prepare termination letters and coordinate COBRA entries with vendors.
• Oversee benefit plan setup in ADP Workforce Now with HR and Payroll teams.
• Conduct regular audits of enrollments, deductions, eligibility, and HR data.
• Maintain up-to-date benefit plan documents in the Benefit Document Library.
• Support wellness communications and firmwide events.

Skills

Customer service

Communication

Attention to detail

Time management

Problem solving

Education

Bachelor’s degree or equivalent

Tools

ADP Workforce Now

Excel

Word

Job description

FBT Gibbons LLP seeks a Benefits Specialist to support administration of our employee benefits programs and deliver a responsive experience across the firm. The role can be based in Cincinnati, OH; Indianapolis, IN; or Louisville, KY, with responsibilities spanning enrollment, data management in ADP Workforce Now, vendor coordination, and reporting.

The ideal candidate is detail-oriented, service-focused, and proficient in handling inquiries, confidential information, and benefit-related