Benefits Programs Supervisor: Compliance & Community Impact

City of Lynchburg; Lynchburg (VA); On-site; USD 65,000 - 85,000; Full time

Job summary

The City of Lynchburg seeks a qualified leader to manage the unit that determines eligibility for federal assistance programs and conducts fraud investigations. This role oversees Senior Benefit Programs Specialist staff and other personnel, ensuring efficient operations and compliance with policies.

The position requires a Bachelor’s degree in human services, a valid driver’s license, background checks, and IS100/IS700 training within 90 days.

Qualifications

• Bachelor’s degree in human services field and lead/supervisory experience.
• Possession of valid driver’s license with acceptable driving record.
• Criminal background check and CPS Registry check required.
• Completion of IS100 and IS700 NIMS training within 90 days.

Responsibilities

• Plans, coordinates and evaluates the work of assigned staff.
• Consults with caseworkers, peers and management on program regulations.
• Develops partnerships with the Commonwealth Attorney's office, court system and law enforcement.
• Participates in employee selection and training; performance reviews.
• Coaches and counsels staff; ensures policy compliance.
• Performs follow-up investigations; prepares documentation for prosecutors.
• Participates in training, emergency planning, and city operations.

Skills

Staff supervision

Coaching staff

Hiring & training

Policy compliance

Investigations

Education

Bachelor’s degree in human services

Job description

The City of Lynchburg seeks a qualified leader to manage the unit that determines eligibility for federal assistance programs and conducts fraud investigations. This role oversees Senior Benefit Programs Specialist staff and other personnel, ensuring efficient operations and compliance with policies.

The position requires a Bachelor’s degree in human services, a valid driver’s license, background checks, and IS100/IS700 training within 90 days.