Benefits Programs Lead & Trainer (SNAP/TANF/Medicaid)

FHLB Des Moines; Virginia Beach (VA); On-site; USD 57,000 - 89,000; Full time

Benefits offered by this job

Hiring bonus

Job summary

The City of Virginia Beach is seeking a Benefits Program Specialist III to review eligibility for TANF, SNAP and Medicaid and to train staff in program policies.

Responsibilities include on-site case reviews, quality assurance, and serving as a lead worker and trainer within a unit. The role emphasizes staff development, policy interpretation, and procedural compliance.

Minimum seven years of related experience and the ability to manage caseloads in a dynamic government environment are required.

Qualifications

• Requires seven years of experience in benefit programs or related fields.
• Ability to review cases for TANF, SNAP and Medicaid per state/federal rules.
• Experience training staff and developing curricula for adult learners.

Responsibilities

• Conduct on-site case reviews to measure quality and compliance of benefit programs.
• Review cases for errors and determine root causes within the unit or employee.
• Lead training and provide technical assistance on program policies and procedures.
• Serve as a resource for public assistance eligibility requirements and VaCMS issues.
• Develop training materials and deliver sessions for new and existing staff.

Skills

Case Management

Quality Analysis

Reporting and Analysis

Training and Development

Job description

The City of Virginia Beach is seeking a Benefits Program Specialist III to review eligibility for TANF, SNAP and Medicaid and to train staff in program policies.

Responsibilities include on-site case reviews, quality assurance, and serving as a lead worker and trainer within a unit. The role emphasizes staff development, policy interpretation, and procedural compliance.

Minimum seven years of related experience and the ability to manage caseloads in a dynamic government environment are required.