Benefits Operations Specialist

Penske; Reading (Berks County); On-site; USD 55,000 - 75,000; Full time

Job summary

Penske in Reading, PA is seeking a Benefits Administrator to support the Total Rewards Benefits team in administering benefits for 45,000+ associates across the US and Canada. The role emphasizes accurate data management and timely processing, working with partners and internal teams.

Candidates should have 2-3 years in benefits administration, strong communication, and proficiency with Microsoft Office, with a willingness to travel as needed and contribute to audits and reporting.

Qualifications

• High School Diploma or GED is required.
• 2–3 years of benefits administration experience.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office applications.
• Attention to detail and good organizational skills.

Responsibilities

• Administering benefits system of record, including health, dental, and vision insurance, life insurance, retirement plans, and more.
• Researching, troubleshooting, and communicating associates’ benefit concerns.
• Collaborating with benefits vendors and HR partners to resolve issues.
• Coordinating with stakeholders to ensure compliance and accuracy of benefits.
• Processing invoices for benefit plan expenses.
• Handling benefits paperwork and maintaining detailed records.
• Communicating eligibility and changes to benefits to associates.
• Supporting annual audits with data collection and verification.
• Providing metrics and recommendations on benefits.
• Creating and maintaining standard operating procedures.
• Special projects and other tasks as assigned.

Skills

Communication skills

Attention to detail

Organizational skills

Travel willingness

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Penske in Reading, PA is seeking a Benefits Administrator to support the Total Rewards Benefits team in administering benefits for 45,000+ associates across the US and Canada. The role emphasizes accurate data management and timely processing, working with partners and internal teams.

Candidates should have 2-3 years in benefits administration, strong communication, and proficiency with Microsoft Office, with a willingness to travel as needed and contribute to audits and reporting.