Benefits Operations Leader — Drive Client Impact

Acrisure; McKinney (TX); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

Acrisure, a global fintech leader, is seeking a Manager, Operations to drive service excellence and business growth. The role leads a team, implements policies, and ensures operational discipline across functions while focusing on client experiences and overall performance.

Candidates should have a Bachelor's degree and at least five years in insurance or financial services, with proven team leadership and process-improvement capabilities. On-site work and up to 25% travel are expected.

Qualifications

• Bachelor's degree in Business Administration or related field.
• Minimum of 5 years of progressive experience in insurance, financial services, or related industry.
• Proven experience managing teams and driving process improvements.

Responsibilities

• Client Retention and Growth: support retention and revenue growth through proactive client experiences.
• Culture and Talent: lead, coach, and engage team members to build a capable organization.
• Performance Monitoring: track KPIs and take corrective actions to meet objectives.
• Cross-Functional Collaboration: align with growth, placement, and functional leaders.

Skills

Leadership

Team management

Process optimization

Operational excellence

Education

Bachelor's degree in Business Administration

Job description

Acrisure, a global fintech leader, is seeking a Manager, Operations to drive service excellence and business growth. The role leads a team, implements policies, and ensures operational discipline across functions while focusing on client experiences and overall performance.

Candidates should have a Bachelor's degree and at least five years in insurance or financial services, with proven team leadership and process-improvement capabilities. On-site work and up to 25% travel are expected.