Benefits Operations Lead – 403(b) & Health

Cooper; New York (NY); On-site; USD 82,000 - 88,000; Full time

Job summary

The Cooper Union in New York, NY seeks a Benefits Operations Analyst to own the administration, compliance, and continuous improvement of our employee benefits programs, including 403(b), health and welfare, FSAs, leaves, and tuition benefits. You will collaborate with the HR Director and serve as the SME for benefits across campus.

This role offers growth toward an Operations Manager position, with opportunities to shape program delivery, communications, and the overall employee experience for

Qualifications

• Three-five years of progressive benefits experience including retirement and health programs.
• Knowledge of IRS, DOL, ERISA, ACA, COBRA, HIPAA, and FMLA requirements.
• Experience managing relationships with carriers, recordkeepers, brokers and auditors.
• Strong Excel skills; payroll process familiarity.
• Ability to explain complex benefits clearly to employees.
• Higher education or union environment experience is a plus.

Responsibilities

• Administers 403(b) plan operations, compliance, and recordkeeper relations.
• Plans and coordinates annual open enrollment and communications.
• Manages leaves of absence including FMLA coordination.
• Oversees billing, invoicing, and benefits data and reporting.
• Ensures regulatory compliance and maintains audit-ready records.
• Acts as primary resource for employees, retirees, carriers, and vendors.

Skills

Analytical skills

Communication skills

Project management

Attention to detail

Team collaboration

Education

Bachelor’s degree in HR / Business Administration / Finance

CEBS / SHRM-CP/SCP certification preferred

Tools

Excel

Outlook

SharePoint

Ellucian Colleague

Concur

Job description

The Cooper Union in New York, NY seeks a Benefits Operations Analyst to own the administration, compliance, and continuous improvement of our employee benefits programs, including 403(b), health and welfare, FSAs, leaves, and tuition benefits. You will collaborate with the HR Director and serve as the SME for benefits across campus.

This role offers growth toward an Operations Manager position, with opportunities to shape program delivery, communications, and the overall employee experience for