Benefits Office Associate — Enrollments & Admin Support

Chesterfield County Public Schools; United States; On-site; USD 34,000 - 58,000; Full time

Job summary

Chesterfield County Public Schools seeks an Benefits Office Associate to provide clerical support to the CCPS Benefits Department. This role performs moderately complex tasks under supervision and coordinates with others as needed.

Responsibilities include handling inquiries, assisting with health/dental enrollment, and backup PO processing. The position participates in events and maintains related records, with regular contacts across the organization and public.

Qualifications

• Working knowledge of typical office practices, procedures, and equipment.
• Demonstrated proficiency in standard English grammar, punctuation, basic computational arithmetic, and keyboarding.
• General knowledge of public education, the school division, and the community.
• Demonstrated ability to collect and assemble information; to interpret and follow oral and written instructions; to communicate effectively, both orally and in writing; and to build effective working relationships with all levels of the organization and the public.
• Demonstrated ability to perform multiple tasks in a fast-paced environment within established procedures and deadlines.

Responsibilities

• Screens visitors, telephone calls, and the Benefits Team email domain, responding to general inquiries and problem-solving within established guidelines and procedures.
• Reroutes inquiries to others, as appropriate.
• Reviews retirement and leave eligibility, and responds to initial inquiries with the appropriate information.
• Assists with health and dental insurance enrollment processing, as needed.
• Assists with COBRA notifications and enrollment, as needed.
• Provides backup coverage for PO processing and supply ordering, as needed.
• Provides general clerical assistance to Benefits Team staff, including word processing, copying, collation, filing, sorting, and distributing mail.
• Maintains records related to inquiries, leave and retirement requests, and other related areas, as requested.
• Assists with events, including setup, teardown, and scheduling needs.

Skills

Office administration

English grammar

Communication skills

Multitasking

Interpersonal skills

Tools

Microsoft Office

Job description

Chesterfield County Public Schools seeks an Benefits Office Associate to provide clerical support to the CCPS Benefits Department. This role performs moderately complex tasks under supervision and coordinates with others as needed.

Responsibilities include handling inquiries, assisting with health/dental enrollment, and backup PO processing. The position participates in events and maintains related records, with regular contacts across the organization and public.