Benefits Office Associate

Chesterfield County Public Schools; Chesterfield Court House (VA); Sur place; USD 34 000 - 58 000; Plein temps

Résumé du poste

Chesterfield County Public Schools is seeking a Benefits Office Associate to provide clerical support for the Benefits Department. The role handles inquiries, enrollment processing, COBRA communications, and general office tasks in a fast-paced environment.

The position requires accuracy in records, strong English skills, and the ability to coordinate with various team members and the public. Office equipment and word processing are routinely used in daily duties.

Qualifications

• Proficiency in standard English grammar, punctuation, basic arithmetic and keyboarding.
• Ability to collect and assemble information and follow verbal and written instructions.
• Strong communication skills to interact with internal staff and the public.

Responsabilités

• Screen visitors and calls; respond to inquiries within guidelines.
• Review retirement and leave eligibility; communicate information.
• Assist with health and dental enrollment processing.
• Support COBRA notifications and enrollment.
• Provide backup coverage for PO processing and supply ordering.
• Perform general clerical tasks: word processing, filing, mail distribution.

Connaissances

Office procedures

Multi-tasking

Communication skills

English grammar

Outils

Microsoft Word

Office equipment

Description du poste

Our outstanding teachers, support staff members and leaders are top-notch educators whom others seek to emulate, and quite simply – we would like for you to consider joining us.General Description:The Benefits Office Associate provides clerical support to the Chesterfield County Public Schools (CCPS) Benefits Department, and assists with various Benefits Team processes. This position performs moderately complex work under immediate supervision and requires coordination with others as necessary. Frequent contacts are made both within and outside the organization.Job Description:Essential Job Functions:Screens visitors, telephone calls, and the Benefits Team email domain, responding to general inquiries and problem-solving within established guidelines and proceduresReroutes inquiries to others, as appropriateReviews retirement and leave eligibility, and responds to initial inquiries with the appropriate informationAssists with health and dental insurance enrollment processing, as neededAssists with Consolidated Omnibus Budget Reconciliation Act (COBRA) coverage notifications and enrollment, as neededProvides backup coverage for Purchase Order (PO) processing and supply ordering, as neededProvides general clerical assistance to Benefits Team staff, including word processing, copying, collation, filing, sorting, and distributing mailMaintains records related to inquiries, leave and retirement requests, and other related areas, as requestedAssists with various department events, including setup, teardown, and general scheduling needs, as requestedPerforms other related duties, as requiredBudgetary Responsibility:This position may provide backup coverage for PO processing and supply ordering.Report Preparation:Prepares a variety of reports related to assigned duties, as requestedEquipment Operation:Operates computer, copier, fax machine, scanner, telephone, and other general office equipmentContacts:This position has regular contact with all levels of the organization as well as the general public in order to provide information.Work Direction/Supervision:This position does not supervise or provide work direction to others.Decision Making:Independent decision-making is used when concerns or questions arise that can be solved using the department’s established procedures. The supervisor’s approval is recommended with unusual or complex concerns and inquiries.Formal Policy-Setting Responsibilities:This position does not have any formal policy-setting responsibilities.Physical Demands:The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to lift, support, handle, or feel objects, tools, equipment and/or controls; reach with hands and arms; and talk and hear. The employee is occasionally required to stand, walk, sit, climb or balance, and stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.Work Environment:The employee regularly works in an office setting. The noise level is typically quiet to moderate.Knowledge/Skills/Abilities:Working knowledge of typical office practices, procedures, and equipmentDemonstrated proficiency in standard English grammar, punctuation, basic computational arithmetic, and keyboardingGeneral knowledge of public education, the school division, and the communityDemonstrated ability to collect and assemble information; to interpret and follow oral and written instructions; to communicate effectively, both orally and in writing; and to build effective working relationships with all levels of the organization and the publicDemonstrated ability to perform multiple tasks in a fast-paced environment within established procedures and deadlinesAdditional Job Requirements:Any equivalent combination of experience and training which would provide the required knowledge, skills, and abilitiesApplicants considered for employment must successfully complete the following background investigations/tests:Federal Bureau of Investigation (FBI) Criminal History InvestigationState Police Criminal History InvestigationChild Protective Services (CPS) InvestigationTuberculosis Screening/TestCompensation$33,901.52 - $57,630.29Hours Per Day8Days Per Year260BenefitsChesterfield County Public Schools offers a wide variety of benefits to employees. Benefit offerings may differ based upon full-time and part-time employee status.Chesterfield County Public Schools assures Equal Employment Opportunities for employees as required by Federal and State Orders and Laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. This job description is intended to accurately reflect the position activities and requirements. However, administration reserves the right to modify, add, or remove duties and assign other duties as necessary. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position and does not imply an employment contract.