Benefits Office Associate

Chesterfield County Public Schools; United States; On-site; USD 34,000 - 58,000; Full time

Job summary

Chesterfield County Public Schools seeks an Benefits Office Associate to provide clerical support to the CCPS Benefits Department. This role performs moderately complex tasks under supervision and coordinates with others as needed.

Responsibilities include handling inquiries, assisting with health/dental enrollment, and backup PO processing. The position participates in events and maintains related records, with regular contacts across the organization and public.

Qualifications

• Working knowledge of typical office practices, procedures, and equipment.
• Demonstrated proficiency in standard English grammar, punctuation, basic computational arithmetic, and keyboarding.
• General knowledge of public education, the school division, and the community.
• Demonstrated ability to collect and assemble information; to interpret and follow oral and written instructions; to communicate effectively, both orally and in writing; and to build effective working relationships with all levels of the organization and the public.
• Demonstrated ability to perform multiple tasks in a fast-paced environment within established procedures and deadlines.

Responsibilities

• Screens visitors, telephone calls, and the Benefits Team email domain, responding to general inquiries and problem-solving within established guidelines and procedures.
• Reroutes inquiries to others, as appropriate.
• Reviews retirement and leave eligibility, and responds to initial inquiries with the appropriate information.
• Assists with health and dental insurance enrollment processing, as needed.
• Assists with COBRA notifications and enrollment, as needed.
• Provides backup coverage for PO processing and supply ordering, as needed.
• Provides general clerical assistance to Benefits Team staff, including word processing, copying, collation, filing, sorting, and distributing mail.
• Maintains records related to inquiries, leave and retirement requests, and other related areas, as requested.
• Assists with events, including setup, teardown, and scheduling needs.

Skills

Office administration

English grammar

Communication skills

Multitasking

Interpersonal skills

Tools

Microsoft Office

Job description

Our outstanding teachers, support staff members and leaders are top-notch educators whom others seek to emulate, and quite simply - we would like for you to consider joining us.

General Description

The Benefits Office Associate provides clerical support to the Chesterfield County Public Schools (CCPS) Benefits Department, and assists with various Benefits Team processes. This position performs moderately complex work under immediate supervision and requires coordination with others as necessary. Frequent contacts are made both within and outside the organization.

Job Description

Essential Job Functions

• Screens visitors, telephone calls, and the Benefits Team email domain, responding to general inquiries and problem-solving within established guidelines and procedures.
• Reroutes inquiries to others, as appropriate.
• Reviews retirement and leave eligibility, and responds to initial inquiries with the appropriate information.
• Assists with health and dental insurance enrollment processing, as needed.
• Assists with Consolidated Omnibus Budget Reconciliation Act (COBRA) coverage notifications and enrollment, as needed.
• Provides backup coverage for Purchase Order (PO) processing and supply ordering, as needed.
• Provides general clerical assistance to Benefits Team staff, including word processing, copying, collation, filing, sorting, and distributing mail.
• Maintains records related to inquiries, leave and retirement requests, and other related areas, as requested.
• Assists with various department events, including setup, teardown, and general scheduling needs, as requested.
• Performs other related duties, as required.

Budgetary Responsibility

This position may provide backup coverage for PO processing and supply ordering.

Report Preparation

Prepares a variety of reports related to assigned duties, as requested.

Equipment Operation

Operates computer, copier, fax machine, scanner, telephone, and other general office equipment.

Contacts

This position has regular contact with all levels of the organization as well as the general public in order to provide information.

Work Direction/Supervision

This position does not supervise or provide work direction to others.

Decision Making

Independent decision-making is used when concerns or questions arise that can be solved using the department's established procedures. The supervisor's approval is recommended with unusual or complex concerns and inquiries.

Formal Policy-Setting Responsibilities

This position does not have any formal policy-setting responsibilities.

Physical Demands

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to lift, support, handle, or feel objects, tools, equipment and/or controls; reach with hands and arms; and talk and hear. The employee is occasionally required to stand, walk, sit, climb or balance, and stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.

Work Environment

The employee regularly works in an office setting. The noise level is typically quiet to moderate.

Knowledge/Skills/Abilities

Working knowledge of typical office practices, procedures, and equipment Demonstrated proficiency in standard English grammar, punctuation, basic computational arithmetic, and keyboarding General knowledge of public education, the school division, and the community Demonstrated ability to collect and assemble information; to interpret and follow oral and written instructions; to communicate effectively, both orally and in writing; and to build effective working relationships with all levels of the organization and the public Demonstrated ability to perform multiple tasks in a fast-paced environment within established procedures and deadlines

Additional Job Requirements

Any equivalent combination of experience and training which would provide the required knowledge, skills, and abilities Applicants considered for employment must successfully complete the following background investigations/tests: Federal Bureau of Investigation (FBI) Criminal History Investigation State Police Criminal History Investigation Child Protective Services (CPS) Investigation Tuberculosis Screening/Test

Compensation

$33,901.52 - $57,630.29

Hours

Hours Per Day 8 Days Per Year 260

Benefits

Chesterfield County Public Schools offers a wide variety of benefits to employees. Benefit offerings may differ based upon full-time and part-time employee status.

Equal Employment Opportunities

Chesterfield County Public Schools assures Equal Employment Opportunities for employees as required by Federal and State Orders and Laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks.

Job Description Disclaimer

This job description is intended to accurately reflect the position activities and requirements. However, administration reserves the right to modify, add, or remove duties and assign other duties as necessary. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position and does not imply an employment contract.

Employer Branding

As one of the largest and most innovative school divisions in the nation, Chesterfield County Public Schools is committed to creating a better tomorrow through authentic and captivating learning experiences. With work guided by the values of equity, integrity, teamwork and ingenuity, we believe that a better tomorrow is created one student at a time. Through our strategic plan, Imagine Tomorrow, our focus is to create an infinite learner mindset while encouraging students and staff to exemplify personal responsibility and supportive relationships. We think our schools are pretty amazing, but we aren't the only ones. Our award-winning school division - which includes six National Blue Ribbon Schools, seven National Title I Distinguished Schools and six Middle Schools to Watch - is often cited as the reason people choose to live and work here. Educators from outside of our school division routinely visit our nationally-recognized schools to learn more about what we are doing, how we are doing it and why we are doing it. Our outstanding teachers, support staff members and leaders are top-notch educators whom others seek to emulate, and quite simply - we would like for you to consider joining us. You have a choice to make, and we would like for you to choose Chesterfield.