Benefits Navigator – HIV Care (Temporary)

Inside Higher Ed; Chapel Hill (NC); On-site; USD 27,552 - 34,440; Part time

Job summary

A healthcare organization in Chapel Hill seeks a temporary Benefits Coordinator to provide education on benefits and scheduling support for patients living with HIV. The role involves conducting financial assessments, guiding individuals through application processes, and maintaining documentation in an electronic health record system. Candidates should have a Bachelor’s degree, experience in a clinical environment, and proficiency in Microsoft Office. Spanish fluency is a plus. This is a crucial role to enhance patient support services.

Qualifications

• Bachelor’s degree required, or equivalent training and experience.
• Working knowledge of office technology and equipment.
• Ability to manage sensitive information with confidentiality.

Responsibilities

• Educate patients on various benefit programs and financial assistance.
• Conduct financial needs assessments via phone and in clinic.
• Support patient engagement through multiple communication channels.
• Track and manage patient documentation in EMR.
• Schedule appointments and perform data entry tasks.

Skills

Microsoft Excel

Microsoft Word

Microsoft Outlook

Interpersonal skills

Organizational skills

Spanish fluency

Education

Bachelor’s degree in business administration or related discipline

Tools

EPIC or EMR systems

Job description

A healthcare organization in Chapel Hill seeks a temporary Benefits Coordinator to provide education on benefits and scheduling support for patients living with HIV. The role involves conducting financial assessments, guiding individuals through application processes, and maintaining documentation in an electronic health record system. Candidates should have a Bachelor’s degree, experience in a clinical environment, and proficiency in Microsoft Office. Spanish fluency is a plus. This is a crucial role to enhance patient support services.