HIV Benefits Case Manager I – Outreach & Advocacy

Northeast Valley Health; Los Angeles (CA); Sur place; USD 60 000 - 76 000; Plein temps

Résumé du poste

Northeast Valley Health Corporation seeks a Case Manager I – Benefits Specialist to support clients living with HIV in accessing public and private benefits. You will educate clients, assess needs, and coordinate benefits, BSPs, and referrals while ensuring compliance with Ryan White Program requirements.

The role involves outreach at community events, documenting progress, and advocating for access to essential resources. Evening/weekend flexibility may be required in this position.

Qualifications

• High School Diploma or GED required; a bachelor’s degree in a health-related field is desirable.
• Two years of recent work experience related to health benefits is preferred; HIV population experience strongly desirable.
• Must relate to individuals from all walks of life, including ethnicity, gender, sexual orientation, and age, and diverse backgrounds.
• Must maintain a current Cardiopulmonary Resuscitation certification, in compliance with corporate CPR Policy.
• Effective verbal and written communication skills to communicate clearly and effectively with patients and others.
• Fluency in English and Spanish (speaks, translates, reads, and writes).

Responsabilités

• Educate clients about available benefits and assist with the application process.
• Conduct a benefits assessment during the first appointment to determine the patient’s needs.
• Conduct benefits management services for patients who are enrolled in the benefits program and require advocacy to maintain their benefits.
• Develop a Benefits Services Plan (BSP) with the patient to document their needs and steps to achieve goals for accessing public benefits.
• Assist patients with appeals counseling and facilitation for Social Security benefits when needed.
• Conduct benefits orientation sessions/workshops for clients.
• Assist clients in obtaining eligibility and access to public and private benefits programs (ADAP, Cal-Works, Medicaid, Medicare, etc.).
• Write a progress note documenting each interaction and progress toward goals.
• Prepare monthly reports.

Connaissances

Fluency in English

Fluency in Spanish

Verbal & written communication

Diversity & cultural sensitivity

Confidentiality

Time management

Interpersonal skills

CPR certification

Formation

High School Diploma or GED

Bachelor’s degree in health-related field desirable

Description du poste

Northeast Valley Health Corporation seeks a Case Manager I – Benefits Specialist to support clients living with HIV in accessing public and private benefits. You will educate clients, assess needs, and coordinate benefits, BSPs, and referrals while ensuring compliance with Ryan White Program requirements.

The role involves outreach at community events, documenting progress, and advocating for access to essential resources. Evening/weekend flexibility may be required in this position.