HIV Care Navigator & Client Support II

Care Resource Community Health Center; Fort Lauderdale (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Care Resource Community Health Centers, Inc. is seeking a Client Support Assistant to provide essential client engagement, orientation, and education about health and social service delivery systems.

The role includes intake support, eligibility documentation, and helping clients navigate appointment scheduling and care pathways for HIV/AIDS and MAT services. The position emphasizes compassionate, patient-centered service and adherence to program requirements, with duties extending to

Qualifications

• Two years of related experience required; HIV/AIDS experience preferred.
• High school diploma required.

Responsibilities

• Welcome clients and provide orientation about the agency and services.
• Provide HIV/AIDS and MAT orientation and education to clients.
• Assist with initial client intake, paperwork, and financial/medical eligibility applications.
• Help clients schedule appointments and follow up to ensure attendance.
• Maintain patient records and assist with referrals and communication with providers.

Skills

HIV/AIDS client experience

Customer service

Intake and eligibility

Education

High School Diploma

Job description

Care Resource Community Health Centers, Inc. is seeking a Client Support Assistant to provide essential client engagement, orientation, and education about health and social service delivery systems.

The role includes intake support, eligibility documentation, and helping clients navigate appointment scheduling and care pathways for HIV/AIDS and MAT services. The position emphasizes compassionate, patient-centered service and adherence to program requirements, with duties extending to