Benefits & Leave Specialist — Empathy in Action

Metrolina Greenhouses; Huntersville (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

Metrolina Greenhouses seeks a Benefits & Leave Specialist to administer leave, accommodation, and benefit programs, serving as a trusted resource for employees and managers. The role emphasizes timely, compassionate support, strong follow-through, and continuous improvement of processes.

Responsibilities include coordinating leave cases with UNUM, guiding employees, coordinating with carriers and third-party administrators, supporting enrollments and ACA tracking, and contributing to training

Qualifications

• Experience in HR, leave administration, benefits administration, employee relations, or related function.
• Direct, employee-facing support to employees and managers in HR/benefits/leave context.
• Experience using HRIS/HCM to support leave administration, benefits processes, employee records, ACA compliance, reporting, and data auditing.
• Strong written and verbal communication skills; ability to explain benefits and policies clearly.
• Curiosity, initiative, and problem solving; identifying opportunities to improve processes or programs.
• Intermediate to advanced Excel knowledge for reporting and data analysis.
• Ability to manage multiple priorities with accuracy and confidentiality.

Responsibilities

• Coordinate leave and accommodation cases from intake through resolution with UNUM.
• Explain leave programs in plain language and guide employees through challenging situations.
• Collaborate with healthcare providers, insurance carriers, and third-party admins to support programs.
• Support benefits administration and Total Rewards initiatives including enrollments, COBRA, open enrollment, and HRIS data maintenance.
• Assist with new hire benefits orientations and employee education sessions.
• Maintain accurate records, support compliance reporting and ACA tracking/data validation.
• Identify opportunities to improve processes, communications, and training materials.

Skills

Communication

Problem solving

Curiosity

Attention to detail

Multi-tasking

Tools

HRIS/HCM

Job description

Metrolina Greenhouses seeks a Benefits & Leave Specialist to administer leave, accommodation, and benefit programs, serving as a trusted resource for employees and managers. The role emphasizes timely, compassionate support, strong follow-through, and continuous improvement of processes.

Responsibilities include coordinating leave cases with UNUM, guiding employees, coordinating with carriers and third-party administrators, supporting enrollments and ACA tracking, and contributing to training