Benefits & Leave of Absence Specialist

Norwegian Cruise Line Group Italy S.r.l.; Miami (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. seeks a Benefits Administration specialist to lead daily LOA and disability program operations aboard or shoreside in Miami. You will act as primary advisor to team members and leadership, ensuring compliance and accurate processing.

Responsibilities include coordinating ADA/FERA-related accommodations, reviewing medical documentation, and maintaining HRIS entries while supporting enrollment and benefits testing and vendor coordination.

Qualifications

• Bachelor's degree in Human Resources, Business Administration or related field.
• Progressive HR experience, preferably in benefits administration.
• Experience with LOA/absence management and related laws is preferred.

Responsibilities

• Administer and plan daily LOA and disability program operations.
• Serve as primary contact for team members and management on benefits.
• Ensure compliance with ADA, ERISA, COBRA, HIPAA, FMLA and state/federal laws.
• Coordinate LOA claims for US Shoreside and Hawaii with documentation reviews.
• Monitor Short-Term Disability processing, deductions, and premium contributions.
• Maintain HRIS updates for Leaves of Absence and Disability claims.
• Administer ADA accommodation requests and engage in the interactive process.
• Provide guidance on LOA laws and policies to management and staff.
• Coordinate Shipboard Long-Term Disability and Life Insurance claims.
• Review and improve department procedures, including vendor relationships.
• Plan annual benefits open enrollment and create training materials.
• Support onboarding of new carriers and products, including testing.
• Administer Shipboard Extended Leave and Maternity programs per policy.
• Perform other related duties as assigned.

Skills

Benefits administration

Regulatory compliance

HRIS proficiency

Data analysis

Financial acumen

Communication skills

Customer service

Vendor negotiation

Strategic planning

Project management

Attention to detail

Confidentiality

Education

Bachelor's Degree

Job description

Norwegian Cruise Line Holdings Ltd. seeks a Benefits Administration specialist to lead daily LOA and disability program operations aboard or shoreside in Miami. You will act as primary advisor to team members and leadership, ensuring compliance and accurate processing.

Responsibilities include coordinating ADA/FERA-related accommodations, reviewing medical documentation, and maintaining HRIS entries while supporting enrollment and benefits testing and vendor coordination.