Benefits Specialist, Leave and Disability

NCL Bahamas Ltd.; Ohio; Sur place; USD 60 000 - 85 000; Plein temps

Résumé du poste

Norwegian Cruise Line Holdings Ltd. is seeking an experienced benefits administrator to lead LOA and disability programs, ensuring regulatory compliance and timely processing.

You will serve as the primary contact for team members and management, providing guidance on benefits and policy interpretation. Coordinate annual open enrollment, support system updates to the HRIS, and collaborate with vendors while safeguarding confidential information.

Qualifications

• Bachelor's degree in Human Resources or Business Administration or related field.
• Minimum 2 years progressive HR experience, preferably benefits administration.
• 1-2 years of experience in fully cycle leave of absence administration.

Responsabilités

• Administer and counsel team members on benefit programs and policies.
• Ensure ADA, ERISA, COBRA, HIPAA, and FMLA compliance.
• Process LOA and disability claims for US Shoreside and Hawaii.
• Update HRIS for Leaves and Disability claims.
• Guide management on LOA laws and policies.
• Support annual benefits open enrollment and vendor transitions.
• Plan training for benefits processes.

Connaissances

Benefits administration

Regulatory compliance

HRIS

Data analysis

Financial acumen

Communication

Customer service

Vendor negotiation

Strategic planning

Project management

Attention to detail

Confidentiality

Formation

Bachelor's degree in HR or Business Administration

Outils

HRIS software

Description du poste

GROW YOUR CAREER WITH US

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!

JOB SUMMARY

Administer and plan the daily operations of leave of absence (LOA) and disability programs. Act as the primary contact for team members and management, providing recommendations for program improvements. Ensure compliance with relevant laws and provide analytical and technical support..

POSITION RESPONSIBILITIES

• Administer and provide counseling to team members at all levels of benefit programs and policies and procedures.
• Ensure compliance with ADA, ERISA, COBRA, HIPPA, and FMLA as well as other applicable state and federal benefit laws.
• Follow policies and procedures that support the organizational and business goals.
• Administer and coordinate the processing of US Shoreside and Hawaii Leave of Absence claims including gathering and review of medical documentation and making determinations for LOA claims in conjunction with federal and state guidelines.
• Monitor the processing of Short-Term Disability claims including the payment of STD pay, benefit deduction adjustments, and the collection benefits contributions as related to LOA.
• Ensure HRIS is updated appropriately regarding Leaves of Absence and Disability claims.
• Administer ADA Accommodation requests, gather documentation, and engage in the interactive process with team members and leaders.
• Provide guidance to management and team members on LOA laws and policies, addressing sensitive issues and conflicts.
• Administer and coordinate the processing of Shipboard Long-Term Disability and Life Insurance claims, ensuring compliance with policies, contracts, collective bargaining agreements, and relevant laws and regulations.
• Assist in reviewing and developing department operating procedures including automated systems, third-party vendors, and administrative procedures for assigned benefit processes.
• Plan and coordinate the annual benefits open enrollment, develop content materials for assigned benefit processes, and conduct necessary training.
• Support the implementation of new carriers and products, including system testing and communication.
• Administer Shipboard Extended Leave and Maternity programs in accordance with company policy.
• Perform other job-related functions as assigned.

QUALIFICATIONS

• DEGREE TYPE: Bachelor's Degree.
• FIELD(S) OF STUDY: In Human Resources or Business Administration or related field of study; or any relevant equivalent work experience, training, skills and/or certifications.

EXPERIENCE

• Minimum 2 years of progressive Human resources experience preferably in the field of benefits administration.
• 1-2 years of experience in fully cycle leave of absence administration.

COMPETENCIES & SKILLS

• Strong knowledge of benefits administration and regulatory compliance.
• Proficiency with HRIS and benefits administration software.
• Excellent data analysis and financial acumen.
• Strong communication and customer service skills.
• Ability to negotiate effectively with vendors.
• Strategic planning and project management skills.
• Attention to detail and adaptability.
• Commitment to confidentiality and ethical standards.

ABOUT NCLH

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

LEARN MORE ABOUT OUR COMPANY

• At a Glance
• Brand Overview Norwegian Cruise Line
• Oceania Cruises
• Regent Seven Seas Cruises
• New Releases

EQUAL OPPORTUNITY EMPLOYER

It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We’re thrilled you’re here to explore career opportunities with our team. If you're driven and enjoy thriving in an environment that values People Excellence, you’re in the right place! We’re incredibly proud of our team and the meaningful work we do every day. Our culture is built on Innovation, Collaboration, Transparency and Passion; our key Value Anchors that continue to drive our success and shape our future.

We’re excited to learn more about your background and experiences, and to see where this journey might take us together.

Our team is committed to People Excellence and we make it our business to ensure that we recruit the best and the brightest talent to be a part of our growing company.

If you’re ready to take your career to the next level and collaborate with our team in driving innovation, guest experiences and operational excellence, then NCLH is the place for you!

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company that operates Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. With a combined fleet of 34 ships and itineraries to approximately 700 destinations worldwide, NCLH has exciting plans to expand our business in the years ahead. We expect to add 13 additional ships across the three brands through 2036.

To learn more about our brands, please visit: https://www.nclhltd.com/brands Norwegian Cruise Line https://youtu.be/_xCrwYz_7e8 Oceania Cruises https://youtu.be/E_aptk9QNvE Regent Seven Seas Cruises https://youtu.be/irx8sLBX0Sc