Benefits & Absence Coordinator (HRIS & Leave)

Norwegian Cruise Line; Miami (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Norwegian Cruise Line is seeking a Benefits and Absence Coordinator in Miami, FL to manage benefits, leave of absence, and retirement data across HR systems. The role requires daily mailbox monitoring, enrollment changes, and ensuring accurate data transmission to carriers.

You will support new hire orientation, open enrollment, and wellness initiatives while coordinating events from planning to implementation. This position is full-time and onsite with the HR team.

Responsibilities

• Ensure compliance with Section 125, ADA, ERISA, FSA, COBRA, HIPPA, PPACA and FMLA as well as other applicable state and federal benefit laws.
• Follow policies and procedures that support organizational and business goals.
• Update and maintain HR Systems with all relevant benefits, leave of absence, and retirement data.
• Assist with monitoring Benefits and Leave Administration mailboxes daily.
• Coordinate leave accrual process for eligible team members and crew members in the HRIS system including investigating exceptions to leave accrual process and ensuring enrollment is accurate and that process is working as designed.
• Administer Team Member benefit plan enrollments and changes in Workday and insurance carrier systems as needed.
• Follow up with team members to obtain missing information from enrollment data.
• Ensure electronic data interface files with carriers are created and transmitted in a timely manner and review exception reports to investigate and resolve discrepancies.
• Provide assistance to team members requiring routine information, clarification and resolution regarding benefits and leave issues.
• Assist with New Hire Orientation by presenting benefits information and responding to team member questions.
• Participate in the planning and coordination of open enrollment, benefit fairs, and related communication campaigns.
• Coordinate team member activities as related to Benefits and Wellness as instructed.
• Coordinate events from planning through implementation.
• Perform other job-related functions as assigned.

Job description

Norwegian Cruise Line is seeking a Benefits and Absence Coordinator in Miami, FL to manage benefits, leave of absence, and retirement data across HR systems. The role requires daily mailbox monitoring, enrollment changes, and ensuring accurate data transmission to carriers.

You will support new hire orientation, open enrollment, and wellness initiatives while coordinating events from planning to implementation. This position is full-time and onsite with the HR team.