Benefits Implementation Specialist I

Praxis, Inc.; Schaumburg (IL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

401(k) match

Job summary

Paylocity, based in Schaumburg, IL, is seeking an Implementation Consultant I to support small business clients by configuring solutions that meet their unique needs. You’ll begin with a detailed needs analysis, then tailor system setups to improve efficiency, streamline processes, and enhance reporting capabilities.

You’ll also ensure accurate data conversion from previous systems, validate results with clients, and provide hands-on support through the transition to our Client Services team.

Qualifications

• 1+ year in a customer service or customer-facing role.
• 1+ year of HCM implementation experience preferred.
• Bachelor’s degree strongly preferred; associates or high school with relevant experience also considered.

Responsibilities

• Act as client's trusted advisor, ensuring exceptional experiences throughout the implementation.
• Provide smooth transition and post-implementation support, including system maintenance and issue resolution.
• Assist clients in data migration, mapping, and validation for accurate data integration.
• Collaborate with clients to gather business requirements for payroll, HR, time and labor.
• Review configuration with clients to ensure alignment with needs for optimal system use.
• Collaborate with sales, product SMEs and project managers to deliver high-quality implementations.
• Troubleshoot and resolve implementation-related issues, escalating when necessary.

Skills

Customer service

HCM implementation

Effective communication

Project management

Education

Bachelor's degree preferred

Associate degree with relevant experience

High school diploma/equivalent +5 years HCM experience

Tools

Excel

Job description

Paylocity, based in Schaumburg, IL, is seeking an Implementation Consultant I to support small business clients by configuring solutions that meet their unique needs. You’ll begin with a detailed needs analysis, then tailor system setups to improve efficiency, streamline processes, and enhance reporting capabilities.

You’ll also ensure accurate data conversion from previous systems, validate results with clients, and provide hands-on support through the transition to our Client Services team.