On-Site HCM Implementation Consultant

AptaChem Consulting LLC

Schaumburg (IL)

On-site

USD 50,000 - 60,000

Full time

4 days ago
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k) match

Job summary

Paylocity, a leading cloud-based HR and payroll software provider, seeks an Implementation Consultant I for an on-site role in Schaumburg, IL. You will configure solutions, perform data conversions, and support clients through the transition to our Client Services team.

Ideal candidates have 1+ year in customer-facing roles, with preferred HCM implementation experience, and strong Excel skills. This position emphasizes detail, collaboration, and delivering excellent client experiences.

Qualifications

  • 1+ years in a customer service or customer-facing role.
  • 1+ years of HCM implementation experience preferred.
  • Bachelor’s degree preferred; alternative combinations also considered.
  • Strong interpersonal and written communication with a customer-focused mindset.
  • Proficient in Excel and able to adapt to new software quickly.
  • Ability to manage multiple projects and timelines.

Responsibilities

  • Act as a trusted advisor, ensuring exceptional customer experiences during implementation.
  • Provide smooth transition and post-implementation support as needed.
  • Assist clients with data migration, mapping, and validation for data integration.
  • Collaborate with clients to analyze business requirements for HCM functions.
  • Review configuration with clients to ensure alignment with needs and capabilities.
  • Coordinate with sales, product SMEs, and project managers to deliver quality implementations.
  • Troubleshoot and escalate implementation-related issues when necessary.

Skills

Customer service experience
Client communication
Problem solving
Project coordination

Education

Bachelor’s degree
Associate degree + experience
High school diploma + 5+ years experience

Tools

Microsoft Office
Excel

Job description

Paylocity, a leading cloud-based HR and payroll software provider, seeks an Implementation Consultant I for an on-site role in Schaumburg, IL. You will configure solutions, perform data conversions, and support clients through the transition to our Client Services team.

Ideal candidates have 1+ year in customer-facing roles, with preferred HCM implementation experience, and strong Excel skills. This position emphasizes detail, collaboration, and delivering excellent client experiences.

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