Benefits Implementation Specialist: Drive Client Success

apply; Tempe (AZ); On-site; USD 70,000 - 100,000; Full time

Job summary

ADP is hiring a Benefits Implementation Consultant to onboard new clients and guide them toward confident use of our Benefits and HCM products. You’ll translate complex requirements into practical configurations, helping clients realize value from day one, with support from our team.

As part of a global leader, you’ll benefit from award-winning training, world-class service guidelines, and a culture of collaboration and belonging.

Qualifications

• 3+ years in B2B client services or systems integration.
• High school diploma or equivalent.

Responsibilities

• Implement ADP's Benefits solutions and help clients use HCM products.
• Serve as the subject matter expert to optimize configurations and upgrades.
• Ensure client satisfaction and retention through timely solutions.
• Resolve issues with attention to detail and accurate client setup.
• Collaborate with client project teams and mentor less-experienced specialists.

Skills

Client service

Project management

Analytical thinking

Communication

Problem solving

Education

High school diploma

Tools

ADP Workforce Now

Job description

ADP is hiring a Benefits Implementation Consultant to onboard new clients and guide them toward confident use of our Benefits and HCM products. You’ll translate complex requirements into practical configurations, helping clients realize value from day one, with support from our team.

As part of a global leader, you’ll benefit from award-winning training, world-class service guidelines, and a culture of collaboration and belonging.