Benefits Eligibility Navigator

NWSDS; Warrenton (OR); On-site; USD 42,000 - 64,000; Full time

Job summary

NWSDS in Warrenton, Oregon is seeking an Eligibility Specialist to help older adults and individuals with disabilities access essential benefits. You will determine eligibility for financial, medical, and SNAP programs by interviewing clients, reviewing documents, and applying program rules.

You will maintain accurate records, support ongoing enrollment, conduct annual reviews, and coordinate with state agencies and community partners.

Qualifications

• Bachelor’s degree or four years of related experience.
• Experience interpreting and applying program rules and policies.
• Ability to conduct intake interviews and determine eligibility.
• Strong organizational skills and attention to detail.

Responsibilities

• Interview individuals by phone or in person to determine eligibility for financial, medical, and SNAP benefit programs.
• Review applications, verify documentation, and apply program rules and policies to determine eligibility.
• Maintain accurate consumer records and process forms, updates, and benefit changes in a timely manner.
• Conduct annual eligibility reviews and communicate re-determination requirements and decisions.
• Assist consumers with ongoing benefit maintenance and respond to questions or changes as needed.
• Coordinate with community partners and agencies such as Department of Human Services, Oregon Health Authority, Social Security Administration, medical providers, and other service organizations.
• Attend hearings or provide testimony when needed regarding consumer eligibility.
• Support person-centered service by helping consumers understand available resources and access appropriate assistance.
• Follow Agency policies, confidentiality requirements, and mandatory reporting obligations while maintaining quality and accuracy standards.

Skills

Program rules interpretation

Eligibility determination

Interviews & intake

Attention to detail

Education

Bachelor’s degree in Business/Finance/Social Sciences or related field

Job description

NWSDS in Warrenton, Oregon is seeking an Eligibility Specialist to help older adults and individuals with disabilities access essential benefits. You will determine eligibility for financial, medical, and SNAP programs by interviewing clients, reviewing documents, and applying program rules.

You will maintain accurate records, support ongoing enrollment, conduct annual reviews, and coordinate with state agencies and community partners.