Benefits Eligibility Advocate

Dayforce; Warrenton (OR); On-site; USD 42,000 - 58,000; Full time

Job summary

Dayforce in Warrenton, Oregon seeks an Eligibility Specialist to help older adults and individuals with disabilities access essential benefits. You will interview clients, review applications, verify documents, and determine eligibility with professionalism and accuracy.

The role involves coordinating with state agencies and community partners, conducting annual eligibility reviews, and supporting ongoing benefit enrollment while maintaining confidentiality.

Qualifications

• Bachelor’s degree in Business, Finance, Social Sciences, Human Services, or a closely related field.
• Four years of relevant experience providing assistance to the public that includes interpreting and applying program rules or policies; determining eligibility, conducting intake interviews, verifying documentation, or performing casework.

Responsibilities

• Interview individuals by phone or in person to gather information and determine eligibility for financial, medical, and SNAP benefit programs.
• Review applications, verify documentation, and apply program rules and policies to determine eligibility.
• Maintain accurate consumer records and process forms, updates, and benefit changes in a timely manner.
• Conduct annual eligibility reviews and communicate re-determination requirements and decisions.
• Assist consumers with ongoing benefit maintenance and respond to questions or changes as needed.
• Coordinate with community partners and agencies such as Department of Human Services, Oregon Health Authority, Social Security Administration, medical providers, and other service organizations.
• Attend hearings or provide testimony when needed regarding consumer eligibility.
• Support person-centered service by helping consumers understand available resources and access appropriate assistance.
• Follow Agency policies, confidentiality requirements, and mandatory reporting obligations while maintaining quality and accuracy standards.

Skills

Program rules interpretation

Strong organizational skills

Effective communication

Attention to detail

Computer proficiency

Education

Bachelor’s degree

Public assistance experience

Job description

Dayforce in Warrenton, Oregon seeks an Eligibility Specialist to help older adults and individuals with disabilities access essential benefits. You will interview clients, review applications, verify documents, and determine eligibility with professionalism and accuracy.

The role involves coordinating with state agencies and community partners, conducting annual eligibility reviews, and supporting ongoing benefit enrollment while maintaining confidentiality.