Benefits Data Specialist

Greene Resources; Atlanta (GA); Remote; USD 29,000 - 32,000; Full time

Job summary

Greene Resources is seeking a Benefits Data Specialist to join a dynamic team. You will correct plan-level and member enrollment data to ensure accurate benefits administration in cloud systems.

Responsibilities include resolving mismatches, working with carriers, and maintaining thorough documentation while protecting sensitive information under HIPAA. This is a remote, full-time role aligned with CST/EST zones.

Qualifications

• Strong communication and interpersonal skills.
• Ability to manage multiple assignments in a fast-paced environment.
• High level of accuracy and attention to detail.

Responsibilities

• Complete corrections in response to mismatches identified.
• Research and resolve root cause issues from QA staff.
• Collaborate with carriers on retroactive or standard requests related to member eligibility.
• Make corrections to BenAdmin to reflect proper enrollment.
• Maintain documentation per workflows and procedures.

Skills

Communication

Teamwork

Attention to detail

Multitasking

HIPAA compliance

Tools

D365

Excel

Job description

Position: Benefits Data Specialist

Location: Remote (Must be able to work in the CST or EST time zone)

Pay: $21/hour to $23/hourType: Full-time; Direct Hire/Permanent

Schedule: Monday - Friday

Greene Resources is seeking a Benefits Data Specialist to join a growing and dynamic team! As a member of the Fulfillment Resolution Team, you will be responsible for correcting plan-level and member enrollment audits/issues to ensure data accuracy in cloud-based benefits administration tools.

Job Description

• Complete corrections in response to mismatches identified.
• Research and resolve root cause issues from Fulfillment/Quality Assurance Generalist (Tier 1 Staff).
• Work with carriers on retroactive, exception, or standard requests related to member-level eligibility.
• Make corrections to the BenAdmin system to ensure that members are reflected as enrolled with the carrier.
• Maintain documentation per workflows, procedures, and protocols.
• Provide feedback and guidance to business stakeholders based on audit/issue discoveries.
• Serve as the single point of contact for the resolution lifecycle.
• Ensure the protection and security of a consumer’s personal, confidential, and identifiable information in a professional and responsible manner, according to the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA).
• Meet or exceed department goals as defined; Complete other duties and projects as assigned.

Position Requirements

• Driven, self-motivated, and upbeat attitude.
• Strong team player and ability to collaborate across groups.
• Must be self-motivated and disciplined.
• Ability to remain calm and clear-minded in a role that directly impacts both revenue and client satisfaction.
• Flexible approach, able to operate effectively with uncertainty and change.Knowledge of D365 and Excel.
• Excellent communication and interpersonal skills.
• Ability to manage multiple assignments at one time.
• Ability to thrive in a fast-paced environment.
• Must be able to handle high workload volume and meet demanding deadlines.
• A high level of accuracy and attention to detail is required.

Required Experience

• Current life and health insurance license, preferred.
• Minimum 2 years' cumulative experience.

Greene Resources is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.

We are proud to be an Equal Employment Opportunity and affirm. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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