Benefits Coordinator - HR & Compliance Support

Lifepoint Health, Inc.; Brentwood (TN); Hybrid; USD 52,000 - 65,000; Full time

Benefits offered by this job

Comprehensive Benefits

401(k) retirement with company match

Tuition assistance

Job summary

Lifepoint Health, Inc. is seeking a Benefits Coordinator to support plan administration for Lifepoint for You and related benefits programs.

The role partners with vendors, HR teams, and employees to ensure accurate communication and eligibility, including support for M&A activities within a diverse healthcare network. Responsibilities include researching plan designs, administering eligibility files, resolving escalated inquiries, and assisting with reporting and enrollment processes.

Qualifications

• Education: Bachelor's degree preferred.
• Experience: Minimum of three years of related customer service, benefits, or HR experience.
• Working knowledge of Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
• Minimum overnight travel of up to 10% by land and/or air.

Responsibilities

• Research and accurately communicate plan designs across multiple facilities.
• Support the daily administration of Lifepoint Health benefit programs, including website and app eligibility files.
• Analyze and resolve escalated case tickets, emails, and phone calls related to benefit administration, including identifying root causes and implementing resolutions.
• Serve as a resource to managers, People Services Directors, HR Business Partners, and employees regarding benefit programs, including support for M&A activities.
• Serve as a liaison with multiple benefit vendors and support resolution of administrative and eligibility issues.
• Communicate with benefit carriers regarding plan design changes and proper plan administration.
• Assist with creating and analyzing routine and ad hoc reporting related to administered benefit plans.
• Support Annual Enrollment activities, including testing and eligibility review.
• Maintain regular and reliable attendance.
• Perform other duties as assigned.

Skills

Customer service

Benefits administration

HR experience

Communication

Education

Bachelor's degree preferred

Tools

Microsoft Office

Excel

Word

PowerPoint

Outlook

Job description

Lifepoint Health, Inc. is seeking a Benefits Coordinator to support plan administration for Lifepoint for You and related benefits programs.

The role partners with vendors, HR teams, and employees to ensure accurate communication and eligibility, including support for M&A activities within a diverse healthcare network. Responsibilities include researching plan designs, administering eligibility files, resolving escalated inquiries, and assisting with reporting and enrollment processes.