Coordinator, Benefits - Hybrid

Lifepoint Health Careers; Brentwood (TN); Hybrid; USD 52,000 - 65,000; Full time

Benefits offered by this job

Comprehensive Benefits

401(k) retirement with company match

Tuition assistance

Job summary

Lifepoint Health, Inc. is seeking a Benefits Coordinator to support plan administration for Lifepoint for You and related benefits programs.

The role partners with vendors, HR teams, and employees to ensure accurate communication and eligibility, including support for M&A activities within a diverse healthcare network. Responsibilities include researching plan designs, administering eligibility files, resolving escalated inquiries, and assisting with reporting and enrollment processes.

Qualifications

• Education: Bachelor's degree preferred.
• Experience: Minimum of three years of related customer service, benefits, or HR experience.
• Working knowledge of Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
• Minimum overnight travel of up to 10% by land and/or air.

Responsibilities

• Research and accurately communicate plan designs across multiple facilities.
• Support the daily administration of Lifepoint Health benefit programs, including website and app eligibility files.
• Analyze and resolve escalated case tickets, emails, and phone calls related to benefit administration, including identifying root causes and implementing resolutions.
• Serve as a resource to managers, People Services Directors, HR Business Partners, and employees regarding benefit programs, including support for M&A activities.
• Serve as a liaison with multiple benefit vendors and support resolution of administrative and eligibility issues.
• Communicate with benefit carriers regarding plan design changes and proper plan administration.
• Assist with creating and analyzing routine and ad hoc reporting related to administered benefit plans.
• Support Annual Enrollment activities, including testing and eligibility review.
• Maintain regular and reliable attendance.
• Perform other duties as assigned.

Skills

Customer service

Benefits administration

HR experience

Communication

Education

Bachelor's degree preferred

Tools

Microsoft Office

Excel

Word

PowerPoint

Outlook

Job description

Schedule: Days: M-F

Job Location Type: Hybrid in Brentwood, TN

Your experience matters

At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier®.

More about our team

The Benefits Coordinator assists with the administration of Lifepoint for You benefit plans and supports compliant administration of Health and Welfare benefits. Works closely with benefit vendors to ensure proper plan administration and eligibility. Partners with People Services Directors, HR Business Partners, and employees to ensure accurate program communication and resolve escalated employee benefit questions.

How you'll contribute

Benefits Coordinator who excels in this role will:

• Research and accurately communicate plan designs across multiple facilities.
• Support the daily administration of Lifepoint Health benefit programs, including website and app eligibility files.
• Analyze and resolve escalated case tickets, emails, and phone calls related to benefit administration, including identifying root causes, understanding downstream impacts, and implementing resolutions.
• Serve as a resource to managers, People Services Directors, HR Business Partners, HSC teams, and employees regarding benefit programs, including support for Merger and Acquisition (M&A) activities.
• Serve as a liaison with multiple benefit vendors and support resolution of administrative and eligibility issues.
• Communicate with benefit carriers regarding plan design changes and proper plan administration.
• Assist with creating and analyzing routine and ad hoc reporting related to administered benefit plans.
• Support Annual Enrollment activities, including testing and eligibility review.
• Maintain regular and reliable attendance.
• Perform other duties as assigned.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits:Multiple levels of medical, dental and vision coverage for full-time andpart-time employees.

• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

• Professional Development:Ongoing learning and career advancement opportunities.

What we're looking for

• Education: Bachelor's degree preferred.

• Experience: Minimum of three years of related customer service, benefits, or HR experience.

• Working knowledge of Microsoft Office, including Excel, Word, PowerPoint, and Outlook.

• Minimum overnight travel of up to 10% by land and/or air.

EEOC Statement

"Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

You must be authorized to work in the United States without employer sponsorship.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.