Benefits Coordinator (Hospice)

Care Hospice, Inc.; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Care Hospice, a leading provider of hospice care, is seeking a Hospice Benefits Coordinator to join their remote team. This role involves processing patient information, validating insurance coverage, and ensuring accurate recordkeeping. The ideal candidate will have hospice billing experience and strong office skills in a healthcare environment, contributing to the delivery of exceptional care.

Benefits

Comprehensive Health, Dental, & Vision Insurance

Company matching 401(k)

15 days of PTO & 10 Holidays

Tuition Reimbursement & Certification Assistance

Wellness & Discount Programs

Cell Phone, Mileage, & Gym Membership Reimbursement

Qualifications

• High School Diploma or equivalent required.
• Hospice billing experience with Medicare, Medicaid preferred.
• Office experience in a healthcare environment required.

Responsibilities

• Process new patient information and validate coverage.
• Manage authorization process and ensure accurate recordkeeping.
• Drive process improvement and build strong relationships.

Skills

Hospice billing experience

Insurance verification

Proficient with Microsoft Office Suite

Intermediate to advanced Excel skills

Education

High School Diploma or equivalent

Tools

EMR software

Netsmart Homecare

Job description

Overview

Join Our Growing Team at Care Hospice as a Hospice Benefits Coordinator!

Are you ready to take on new challenges and make a real difference in the lives of patients and their families? At Care Hospice, we pride ourselves on fostering a culture of collaboration, innovation, and excellence. As a Hospice Benefits Coordinator, you'll play a crucial role in supporting our team and ensuring that patients receive the care they need, when they need it.

This is a remote position working Mon-Fri 10a-7p Eastern Standard Time Zone.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.**

Who we are:

At Care Hospice, we're not just a company; we're a team united by a common goal – providing exceptional hospice and palliative care to those in need. As a leading national provider, we take pride in our patient-centric approach and the positive impact we make on countless lives. And right now, we're in a period of rapid growth, making it the perfect time to join us on our exciting journey!

Our commitment to our colleagues is unwavering, and we offer an exceptional compensation package and industry-leading benefits, including:

• Comprehensive Health, Dental, & Vision Insurance
• Company matching 401(k) to secure your future
• A generous time-off package with 15 days of PTO & 10 Holidays
• Tuition Reimbursement & Certification Assistance to support your professional growth
• Wellness & Discount Programs to help you lead a healthy and balanced life
• Cell Phone, Mileage, & Gym Membership Reimbursement for your convenience

Responsibilities

• Process New Patient Information: Input and accurately chart patient details into our systems.
• Validate Coverage: Work with Medicare, Medicaid, and other health programs to confirm and validate patient hospice coverage.
• Ensure Accurate Recordkeeping: Support multiple state locations by ensuring patient records are up-to-date and correct across various electronic management systems.
• Manage Authorization Process: Oversee all aspects of the authorization process, from initiation to tracking and follow-up, ensuring continuous coverage for services.
• Audit Patient Information: Regularly audit patient data in the Electronic Medical Record (EMR) system to maintain accuracy.
• Submit Time-Sensitive Elections: Submit patient elections to various payers daily, ensuring timely processing.
• Assist with Ad-Hoc Projects: Collaborate with the management team on special projects, analyses, and other duties as required.
• Drive Process Improvement: Support a culture of continuous improvement within the billing department by implementing changes that lead to best practices.
• Build Strong Relationships: Foster close, effective working relationships with the billing support group to streamline operations.

Qualifications

• High School Diploma or equivalent
• Hospice billing experience with Medicare, Medicaid, and Commercial insurance preferred.
• Insurance verification and Submitting authorizations experience required.
• Experience with EMR software preferred, Knowledge of Netsmart Homecare plus.
• Experience working with DDE a plus.
• Proficient with Microsoft Office Suite. Intermediate to advanced Excel skills required.
• Office experience in a healthcare environment required.

$18.00 - $23.00 per hour (Average Pay Range). The pay range listed represents a general guideline for the role and is not a guarantee of the final offer. Compensation will be determined based on the selected candidate’s relevant experience and the specific responsibilities of the position. Final compensation rate will be discussed and confirmed at the conclusion of the interview process.