Benefits Coordinator

City of Raleigh Municipal Government; Raleigh (NC); Hybrid; Part time

Job summary

Join the City of Raleigh Municipal Government as a Benefits Coordinator in the Human Resources Department. This role involves organizing and coordinating employee benefits programs, improving processes, and enhancing employee engagement. You will work part-time, with opportunities for telework, and contribute to a supportive team focused on employee wellness and benefits.

Benefits

Health benefits

Qualifications

• 2 years of HR experience or equivalent education and experience.
• HR Certification preferred.

Responsibilities

• Provide administrative support for employee benefit plans.
• Conduct onboarding presentations and enroll new hires.
• Administer employee leave programs.

Skills

Conducting presentations

Verbal and written communication

Record management

Data updating and research

Troubleshooting benefits issues

Education

Associate's degree in human resources

Associate's degree in business

Associate's degree in public administration

Tools

HRIS

Job description

Join to apply for the Benefits Coordinator role at City of Raleigh Municipal Government.

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City of Raleigh Municipal Government provided pay range

This range is provided by City of Raleigh Municipal Government. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$24.00/hr - $37.61/hr

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We are seeking a Benefits Coordinator for the Human Resources Department to support our high-functioning and innovative Benefits and Wellness Team. It takes meticulous detail and planning to organize and coordinate the City's employee benefits programs, innovation, and strategy to meet the changing needs of employees and candidates.

About Us:

Our Benefits and Wellness Team is a cornerstone of our Total Compensation & Benefits strategy. The team monitors benefit trends, researches, analyzes, evaluates, and administers our benefit, leave, and wellness plans and programs. They are expert problem solvers with a keen eye for data analytics and process improvement. The individual will join a growing HR function invested in Total Compensation & Benefits to positively impact our workforce and improve the employee experience. This role offers the opportunity to directly impact employees' lives, expand your skills, lead projects, and develop expertise in Total Compensation and benefits in Local Government. You will be supported by a caring team and have resources to build a rewarding career.

About You:

We seek someone who can drive engagement and understanding of our benefits plans, improve processes and communication, and help develop benefits packages to attract and retain talented public servants. The ideal candidate will be an experienced Human Resources professional, a benefits subject matter expert, capable of working independently and collaboratively on benefits administration. You will be part of a cohesive team committed to organizational growth and success.

This permanent part-time position involves working 30 hours per week, contributing to the LGER's retirement system, and being eligible for health benefits. After training, telework up to 40% of the time is possible.

Duties and Responsibilities:

1. Provide administrative support for employee benefit plans (medical, dental, vision, life, voluntary insurance, retirement, flexible spending).
2. Conduct onboarding presentations, collect enrollment forms, enroll new hires.
3. Respond to inquiries from employees, retirees, and departments regarding benefits claims, coverages, and plan details.
4. Process HR and benefits transactions in HRIS and vendor systems.
5. Assist with projects and events like onboarding, benefits education, wellness assessments, and open enrollment.
6. Create and update benefit procedures and communication materials.
7. Administer employee leave programs, ensuring compliance with applicable laws.

Qualifications:

Education and Experience:

Associate's degree in human resources, business, or public administration plus two years of HR experience, or an equivalent combination of education and experience.

Preferred Qualifications:

• HR Certification

Knowledge:

• Employee benefit administration, FMLA, NC Retirement System
• Relevant laws and regulations
• HRIS and related technologies
• Customer service principles
• Record-keeping principles
• Modern office practices and applications

Skills:

• Conducting presentations
• Verbal and written communication
• Record management
• Data updating and research
• Troubleshooting benefits issues

Abilities:

• Maintain confidentiality
• Manage priorities
• Attention to detail
• Organize benefit payments

Additional Info:

Positions require fingering, grasping, talking, hearing, seeing, and repetitive motions. Exerting up to 10 pounds occasionally; mostly sedentary work performed indoors.

Note:

This description is generic and not exhaustive. Duties and responsibilities may vary.