Benefits Consultant — Hybrid/Remote Open Enrollment Expert

ProService Hawaii; Honolulu (HI); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Fully paid healthcare

401(k) matching

Paid parental leave

Student loan assistance

Employee assistance program

Paid time off

Job summary

ProService Hawaii is seeking a Benefits Services Consultant to own a book of business, serving as the primary benefits contact for clients and their employees in a high-volume environment where accuracy matters.

You will guide eligibility changes, manage annual open enrollment, and ensure compliant communications across multiple accounts, with an emphasis on delivering proactive, consultative support and clear timelines.

Qualifications

• Prior experience in benefits administration, consulting, or a client-service-focused HR/PEO environment is required.
• Strong working knowledge of healthcare benefit plans and applicable regulations (ERISA, ACA, HIPAA, COBRA).

Responsibilities

• Serve as the primary benefits contact for assigned clients and their employees, delivering proactive, consultative support on plan strategy, compliance, employee communications, and benefits education.
• Guide clients and employees through eligibility changes and qualifying life events, explaining impacts, required documentation, and processing timelines clearly and accurately.
• Facilitate and support annual open enrollment, including document audits, plan recommendations, employee education sessions, and enrollment processing.
• Conduct eligibility audits across HRIS platforms, identify discrepancies, and ensure accuracy of enrollment records.
• Proactively identify benefits gaps or opportunities within a client’s program and recommend plan adjustments aligned with workforce needs and budget.

Skills

Benefits administration

Consulting

Client service

Tools

HRIS platforms

Job description

ProService Hawaii is seeking a Benefits Services Consultant to own a book of business, serving as the primary benefits contact for clients and their employees in a high-volume environment where accuracy matters.

You will guide eligibility changes, manage annual open enrollment, and ensure compliant communications across multiple accounts, with an emphasis on delivering proactive, consultative support and clear timelines.